Making a Claim with the City

If you believe your property has been damaged because of work done by the City of Coquitlam and you wish to make a claim against the City, you may do so by written notice and by completing a City of Coquitlam Claim Form (PDF).

Written Notice Requirements

Please note that your right to make a claim may be time limited. Your written notice should include the following information:

  • Your name, home address and telephone numbers where you can be reached during the day
  • What was damaged
  • How the damage occurred
  • Where the damage occurred, being as specific as possible
  • The date and time of the incident
  • Name(s) of anyone else involved, including contractors, equipment operators, etc. and their contact information if available

Any photographs you take may be included with your letter, or provided at a later date. Please include all original invoices and bills of sale, and retain damaged property for possible future inspection.

City of Coquitlam Claim Form

You may submit your claim (PDF) by mail or fax to:
City of Coquitlam
Attention: City Clerk’s Office
3000 Guildford Way
Coquitlam, B.C. V3B 7N2
Fax: 604-927-3015

  1. Claims Process
  2. Claims Settlement
  3. Appeal Process
  4. Filing a Claim with Your Insurance Provider

You will receive written acknowledgement of your claim submission. The Legal Division will then conduct an investigation into the claim. Once all the information generated by the division has been reviewed, a decision regarding compensation will be made. You will be advised of this decision as soon as possible. 

Please note that it may take several weeks to conduct a thorough investigation. Payment of a claim is dependent on legal liability on the part of the City. For more information, please see Types of Losses.