How to Pay Your Utility Bill

Due Date

The utility bill due date is March 31, 2021, covering the billing period of January 1 to December 31, 2021.

Payment Methods

Interac Online

  • If you would like to use a debit card to pay your Utility Bill, visit the Online Utility Bill Payment page. You will need the 5-digit account number from the top of your Utility Bill.
  • We do not accept debit card payments over the telephone.
  • Please note some financial institutions do not participate in Interac Online.

Credit Card

  • If you would like to use a credit card to pay your Utility Bill, visit the Online Utility Bill Payment page. You will need the 5-digit account number from the top of your Utility Bill.
  • We accept Visa, MasterCard and American Express credit cards.
  • We do not accept credit card payments over the telephone.

Internet Banking

  • On your bank’s internet banking site, set up a new account for Coquitlam Utilities using the 5-digit account number on the top of your Utility Bill.
  • Please ensure the transaction is completed 2 to 3 days prior to due date.

At Your Bank

  • Utility Bills are payable at most banks or credit unions.
  • Please keep the stamped copy of your Utility Bill for proof of payment.

By Cheque

  • Mail your cheque to:
    City of Coquitlam
    3000 Guildford Way
    Coquitlam, BC V3B 7N2
  • Cheques post-dated up to the due date are accepted.
  • Envelopes must bear a Canada Post postmark prior to the due date.

Drop Box at City Hall

  • After hours, deposit cheques in drop boxes at City Hall located.
  • Underground parking area
  • Main entrance facing Burlington Drive

In Person at City Hall

  •  Residents choosing to pay in person should note that there is construction currently taking place at Buchanan Square outside of City Hall, which may affect pedestrian access on Burlington Drive. City Hall also has physical distancing measures in place, and lineups to pay in person may be long as a result.  Please consider one of the payment options listed above.

Utilities Instalment Plan

Consider joining the Utilities Instalment Plan.