How to Pay Your Utility Bill

Due Date

The utility bill for residents is due April 02, 2024, covering the billing period of January 1 to December 31, 2024.

Metered customers receive quarterly bills each year. 

Payment Methods

Interac Online

  • If you would like to use a debit card to pay your Utility Bill, visit the Online Utility Bill Payment page. You will need the 5-digit account number from the top of your Utility Bill.
  • We do not accept debit card payments over the telephone.
  • Please note some financial institutions do not participate in Interac Online.

Credit Card

  • If you would like to use a credit card to pay your Utility Bill, visit the Online Utility Bill Payment page. You will need the 5-digit account number from the top of your Utility Bill.
  • We accept Visa, MasterCard and American Express credit cards.
  • We do not accept credit card payments over the telephone.

Internet Banking

  • On your bank’s internet banking site, set up a new account for Coquitlam Utilities using the 5-digit account number on the top of your Utility Bill.
  • Please ensure the transaction is completed 2 to 3 days prior to due date.

At Your Bank

  • Utility Bills are payable at most banks or credit unions.
  • Please keep the stamped copy of your Utility Bill for proof of payment.

By Cheque

  • Mail your cheque to:
    City of Coquitlam
    3000 Guildford Way
    Coquitlam, B.C. V3B 7N2
  • Cheques post-dated up to the due date are accepted.
  • Envelopes must bear a Canada Post postmark prior to the due date.

Secure Drop Box

Drop off cheques post-dated up to the due date  24 hours a day to the following locations (do not deposit cash):

  • City Hall (3000 Guildford Way): Inside the underground parking entrance off Burlingtorn Drive, or adjacent to the Buchanan Square entrance
  • Poirier Sports and Leisure Complex (633 Poirier Street): Main entrance facing Poirier

In Person at City Hall

  • Revenue Services Counter
    Main Floor
    3000 Guildford Way
    Coquitlam BC V3B 7N2
  • Monday through Friday
    8 a.m. to 5 
    p.m.

Utilities Instalment Plan

Consider joining the Utilities Instalment Plan.