Can the City Waive Late Fees?
The City understands that homeowners may not be able to pay their bill by the due date. However, the Local Government Act and City Bylaws clearly state that a penalty must be applied to the outstanding balance. The City cannot waive the penalty.
Partial Payments
Any payment you are able to make will reduce your outstanding balance and the amount of the penalty that you will have to pay.
Residential Utility Bill 2024
- Payment Due: April 2
- First 5% penalty added to outstanding balance: After April 2
- Second 5% penalty added to outstanding balance: After October 1
- December 31: Any unpaid balance from the Utilities account is transferred to the Tax account; daily interest charges are applied until paid in full (no longer eligible for credit card payment)
Visit interest rate information for additional details.
Property Tax Bill 2024
- Payment Due Date: July 2
- First 5% penalty added to outstanding balance: After July 2
- Second 5% penalty added to outstanding balance: After September 16