COQUITLAM, B.C., February 25, 2026 – More than 750 Coquitlam residents took part in the City’s 2025 Community Satisfaction Survey, providing a generally positive snapshot of how people feel about life in Coquitlam and the services they rely on every day.
The 2025 results show Coquitlam residents continue to report a high quality of life and recognize the benefits of municipal services. This sentiment is a reflection of the City’s ongoing focus on the programs, infrastructure and amenities that matter most to the community.
At the same time, the statistically valid results highlight shifts in public sentiment that provide important context for future planning and budget considerations, particularly around transportation, safety and social issues.
Key Findings
Quality of Life Remains High
Ninety-five per cent (95%) of residents rate their quality of life in Coquitlam positively, with 19 per cent saying it has improved in the past five years. Recreational facilities, parks and transportation/roads were the primary contributing factors, highlighting the value residents place on accessible amenities and strong infrastructure.
Strong Satisfaction with City Services
Ninety-one per cent (91%) of residents are satisfied with City services. As in previous years, public works, parks, trails and green space, and fire services received the highest ratings, demonstrating that investments in core services and infrastructure continue to positively impact residents’ day-to-day lives. Strong satisfaction scores were also seen for recycling and garbage services, police services, sports fields, and recreational and cultural opportunities.
Residents Weighed Service Levels and Tax Impacts Carefully
Nearly three-quarters of residents (74%) say they receive good value for their taxes. However, views are shifting when it comes to balancing taxation and service delivery. In 2025, more residents prefer service reductions (47%) to tax increases (39%), a change from previous surveys.
Importantly, preferences are not uniform across the community. Support for tax increases is higher among households with children under 18 (47%) compared to households without children at home (35%) suggesting different priorities and service needs among demographic groups.
Important Community Issues
The 2025 results show a shift in the issues residents believe require more focus. References to transportation moved back to the top position (28%) for the first time since before the COVID-19 pandemic. Social issues are now second (27%) followed by public safety (15%).
Find Opportunities to Engage
Beyond the Community Satisfaction Survey, the City regularly engages with residents on important plans, projects and policies in order to help support the City’s decision-making. Stay informed about City initiatives and engagement opportunities:
- Visit the Let’s Talk Coquitlam public online engagement site at LetsTalkCoquitlam.ca where you can find information, provide input and sign up for updates on projects that are important to you
- Follow the City of Coquitlam on Facebook, Instagram, BlueSky and X (Twitter)
- Download the CoquitlamConnect mobile app
- Subscribe to the Coquitlam Current e-newsletter, or other topic-specific e-newsletters at coquitlam.ca/connect
- Monitor the City website at coquitlam.ca
- Watch a Council meeting in person or online Mondays at coquitlam.ca/webcasts
- Contact relevant staff or Council on any topic by email, phone or in person coquitlam.ca/directory
- Submit a question, comment, service request or suggestion at coquitlam.ca/feedback
About the 2025 Community Satisfaction Survey
Every two years, the City works with Ipsos, a global leader in market research, to gather community feedback on quality of life, community issues, value for taxes, City services and customer service. The consistent feedback helps the City understand not only how residents feel today, but also tracks trends over time to support informed decision-making that strengthens services, amenities and overall quality of life for the community.
The 2025 Community Satisfaction Survey heard from 755 randomly invited Coquitlam residents, aged 18 years or older. The random sample of participants was selected through a mix of phone and mailed invitations to complete the online survey.
For more information or to read the complete survey results, visit coquitlam.ca/CommunitySurvey.
Media contact:
Civic Engagement
engagement@coquitlam.ca
604-927-6774
We acknowledge with gratitude and respect that the name Coquitlam was derived from the hən̓q̓əmin̓əm̓ word kʷikʷəƛ̓əm (kwee-kwuh-tlum) meaning “Red Fish Up the River”. The City is honoured to be located on the kʷikʷəƛ̓əm (Kwikwetlem) traditional and ancestral lands, including those parts that were historically shared with the sq̓əc̓iy̓aɁɬ təməxʷ (Katzie), and other Coast Salish Peoples.