We sympathize with your situation. However, the City must prioritize resources through the community in order to serve the needs of the greater community. We recommend you plan ahead, as possible.
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During a snow event, City roads are plowed according to a priority system aimed at supporting the greater public safety and public transportation access.
You can find out what priority route your street is by consulting the Coquitlam Snow Response Plan (PDF). You can also report an area of concern by using our Snow Response Request Tool.
The City has a Snow Response Request Tool available. This tool uses Geographic Information Services (GIS) technology to provide information to City staff in real-time. It is the most efficient way to ensure that your concerns are being put in the queue to be addressed.
Note that while snow is falling, or until primary roads are cleared, the City will not be addressing local roads or lanes.
Our plows are set to push snow to the right to remove it from the roadway. The best way you can ensure that snow doesn’t get pushed back onto your driveway or sidewalk by the plow is to pile snow on the right side of the driveway (when facing the street) when shoveling.
Shoveling snow onto the road contributes to unsafe driving and walking conditions and increases the cost of providing winter road maintenance. If you shovel your snow into the roadway, you may be subject to a fine under the City’s Boulevard Maintenance Bylaw.
Cul de sacs are plowed per the City’s priority route system. To find out what level of priority your cul de sac is, please consult the Coquitlam Snow Response Plan Map (PDF). You can also report an area of concern by using our Snow Response Request Tool.
The City only plows priority lanes, or lanes that are the only access to a home. If your lane has not been plowed, it is unlikely to be plowed during a snow event. You can also report an area of concern by using our Snow Response Request Tool.
Basketball hoops, especially when left in cul-de-sacs, can be an obstacle that will make snow removal more difficult for our plows. We ask that you please move them onto your private property when snow starts to fall.
All roads are salted according to the same priority route system as plowing. However, it’s also possible that if there was any rain or wet snow, it may have washed away the brining mixture. You can report an area of concern by using our Snow Response Request Tool.
During a snow event, City staff’s main focus is plowing the roads. If it is safe to do so, we recommend that you clear the catch basin in front of your home to help prevent flooding once the snow melts. If you’re not sure if you have a catch basin in front of your home, we have a Snow Response Plan Map (PDF). If you would like to report an area of concern, you can use the Snow Response Request Tool. However, we cannot guarantee that City crews will be able to attend to a catch basin before flooding occurs.
Yes, wherever possible the City will attempt to plow curb to curb. If residents can park their vehicles in their driveways during snow events, this will help to ensure that our plows can clear curb to curb.
Similar to most other Lower Mainland municipalities, the City of Coquitlam does not currently have resources for snow removal, just snow plowing. Under normal winter weather circumstances, our warmer climate means that snow typically doesn’t last very long and removal isn’t necessary.
If you have a medical emergency, please call 911. Emergency services will coordinate with the City, if necessary.
According to the 2018 budget for extreme weather, the average household pays approximately $14 per year for snow removal.