My water efficient toilet was purchased and installed by my plumber. What do I do if I don’t have a receipt for my new toilet?

Please ask your plumber to provide written/printed proof (e.g. invoice) indicating the date of the toilet purchase and installation. This should be submitted with your application form and other supporting documents.

Show All Answers

1. Why should I get rid of my 13-litre toilet?
2. How do I know if my old and new toilets are eligible for the rebate?
3. Is there a deadline to apply? How many rebates can I apply for?
4. Do I have to throw away my old toilet? Where can I dispose of it?
5. Do I have to be the registered homeowner to apply?
6. My water efficient toilet was purchased and installed by my plumber. What do I do if I don’t have a receipt for my new toilet?
7. Will installing a low-flow toilet cause backup issues in my sewer pipe?
8. If there are items I’m not supposed to flush down the toilet, where should I dispose of them?