Frequently Asked Questions

Community Satisfaction Survey

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  • Ipsos, a professional research firm, administers the survey on behalf of the City of Coquitlam.

    Community Satisfaction Survey
  • Ipsos randomly selects residents through phone outreach and mailed invitations to complete the survey online. This helps ensure the results reflect the diversity of Coquitlam’s population.

    Community Satisfaction Survey
  • The survey covers topics such as quality of life, satisfaction with City services, value for tax dollars, important community issues, experiences with customer service and how residents prefer to connect with the City.

    Community Satisfaction Survey
  • Yes. Responses are confidential and reported only in summary form. No individual information is shared with the City or made public.

    Community Satisfaction Survey
  • The 2025 survey is available on this webpage. The next survey will be conducted in 2027.

    Community Satisfaction Survey