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During a snow event, City staff’s main focus is plowing the roads.
If it is safe to do so, we recommend that residents clear the catch basin in front of your property to help prevent flooding once the snow melts.
If you’re not sure if you have a catch basin in front of your home, please visit our Adopt-a-Catch Basin webpage and use the online map tool to locate them. If you would like to report an area of concern, you can use the Snow Response Request Tool.
However, we cannot guarantee that City crews will be able to attend to a catch basin before flooding occurs.