Under the City’s Boulevard Maintenance Bylaw (PDF), it is the responsibility of the property owner to clear snow and ice from all sidewalks bordering their property.
After a snowfall, residents must clear their sidewalks within 10 hours. Remember to shovel the snow to the back of your driveway. If you shovel onto the street, the plow will push the snow back onto your driveway and sidewalk.
To report an area where someone has not cleared their sidewalk, please use the Snow Response Request Tool.