E-Scooter Pilot Project
E-Scooter Pilot: January 2023 - April 2028
Coquitlam is one of 33 communities to participate in the provincial e-scooter pilot project as part of our continuing work to reduce carbon emissions in the community.
Coquitlam is extending its commitment to promote greener travel through an extension of its e-scooter pilot to 2028, enabling people age 16 and up to ride e-scooters on designated routes throughout Coquitlam or use the e-scooter and e-bike sharing services in City Centre.
On December 1, 2023, the Province of BC passed Order in Council No. 640 that provided updated Electric Kick Scooter Pilot Guidelines, additional provisions to the Motor Vehicle Act, and extended the Pilot date to April 5, 2028.
What is an E-Scooter?
E-scooters are electrically powered kick scooters that are suited to short urban trips. People on e-scooters generally have the same rights, rules, and responsibilities as people cycling. Additional information can be found on the Province’s pilot project webpage.
Shared E-Micromobility Pilot: June 2023 - April 2027
Service Provider
We are making it easier to access sustainable transportation in the City Centre with the approval of a shared-service provider for both e-scooters and e-bikes - the selected applicant is:
The City of Port Moody has also recently partnered with Lime enabling users in both municipalities to benefit from a larger, continuous service area.
Lime is currently responsible for parking issues, maintenance and the removal and relocation of shared devices. If you are a private property owner, you can contact Lime directly to discuss setting up micromobility service on your property.
Finding and Unlocking Shared E-Bikes and E-Scooters
Shared e-bikes and e-scooters use a downloadable app to allow you to find and unlock the device and then pay. You can rent an e-scooter or e-bike within City Centre or Port Moody (new map coming to show both municipalities). The service area may incrementally expand.
Where can I ride a shared e-scooter or e-bike?
- Where cycling is allowed
- On micromobility routes and shared multi-use pathways
- Designated bike lanes
Where are shared e-scooters and e-bikes not permitted?
- Sidewalks, except where signage allows
- On roads where the posted speed limit is greater than 50 km/hr
- Plazas
- Public recreation amenities, such as skate parks and spray parks
- Inside buildings
Do I need to wear a helmet?
- Yes, it’s the law and reduces injuries. Helmets are provided with the shared e-mobility devices or you can bring your own.
Can I carry a passenger?
- Only one rider per e-scooter is permitted – passengers are not allowed. Do not carry, tow, push or pull another person, device or object while using your E-scooter.
Do I need a driver’s license to ride an e-scooter?
- No, the Provincial regulations do not require a driver’s license to ride an e-scooter or e-bike.
Concerns and Complaints
Who to Contact
Requests to move devices
Contact Lime directly at the following and include the device number and address:
- Lime: help-coquitlam@li.me or 1-888-546-3345
If the issue has not been resolved within two business days, then contact us at epw@coquitlam.ca and provide a photo that shows the device number.
If you see someone riding an e-scooter improperly (e.g. without a helmet, on the sidewalk, doubling up, intoxicated, or under 16 years of age)
Submit a Service Request for Roads and Traffic. Please include a photo, location, and time. Complaints submitted with a photo and location, time and date will be passed to the service provider who can then warn or fine the rider. Of course, unsafe or intoxicated riding can also always be reported directly to law enforcement.
For general questions or feedback about the program
Please submit a Service Request for Roads and Traffic.