Coquitlam is one of eight communities to participate in the provincial e-scooter pilot project as part of our continuing work to reduce carbon emissions in the community.
E-scooters are electrically powered kick scooters that are suited to short urban trips. People on e-scooters generally have the same rights, rules, and responsibilities as people cycling. Additional information can be found on the Province’s pilot project webpage.
We are making it easier to access sustainable transportation in the City Centre neighbourhood with the approval of two shared-service providers for both e-scooters and e-bikes, as part of the E-Scooter Pilot Project. The selected applicants are:
Both providers are responsible for parking issues, maintenance and the removal and relocation of shared devices. If you are a private property owner, you can contact the providers directly to discuss setting up micromobility service on your property.
Shared e-bikes and e-scooters use downloadable apps to allow you to find and unlock the device and then pay. You can rent an e-scooter or e-bike within the City Centre Neighbourhood as shown in the map below. The service area may incrementally expand.
Requests to move devices
Contact providers directly at the following. Include the device number and address:
If the issue has not been resolved within two business days, then contact us at firstname.lastname@example.org and provide a photo that shows the device number.
If you see someone riding an e-scooter improperly (e.g. without a helmet, on the sidewalk, doubling up, intoxicated, or under 16 years of age)
Submit a Service Request for Roads and Traffic. Please include a photo, location, and time. Complaints submitted with a photo and location, time and date will be passed to the service provider who will can then warn or fine the rider. Of course, unsafe or intoxicated riding can also always be reported directly to law enforcement.
For general questions or feedback about the program
Please submit a Service Request for Roads and Traffic.
People riding e-scooters generally have the same rights, rules and responsibilities as people riding bikes but there are more specific restrictions with e-scooters.
An electric kick scooter must be equipped with:
Where to Ride
Coquitlam completed a series of bylaw amendments that allow people age 16 and up to use e-scooters in designated areas joining 11 other B.C. communities in a provincial government pilot project regulated through B.C. Reg. 90/2021 to research, test and evaluate the use of e-scooters as a low-carbon transportation option.
City bylaws identify the conditions of where and how e-scooter users may operate in Coquitlam during the pilot project. E-scooters are permitted to operate only on the following routes:
Fines for infractions range from $25 to $50.
E-scooters and other electric micromobility devices are becoming more popular as a less expensive and convenient form of active transportation, well suited to urban areas and around transit hubs.
Expanding the use of micromobility devices dovetails with the City’s climate mitigation efforts, which include encouraging transportation forms that are healthier and produce fewer emissions.
The E-Mobility Strategy, currently under development as part of the Strategic Transportation Plan update, will focus the City’s priorities for e-mobility policy and program development to increase both electric vehicle and e-micromobility adoption, to increase transportation choices and shared vehicle use and reduce reliance on private vehicles.
These types of transportation modes will be an important part of achieving the proposed goals of the City’s Strategic Transportation Plan including 50 per cent sustainable mode share by 2050 and zero transportation GHG emissions.
The pilot framework also involves actively reviewing community feedback and adjusting as needed.
The City adopted the current STP in 2012. Since then the City has made progress in increasing sustainable transportation in Coquitlam such as walking, cycling and public transit. There have also been significant changes in transportation over the last ten years, including the addition of SkyTrain, consideration of different kinds of street users, and emerging technologies to address climate change mitigation and adaptation.
A new STP will provide a refreshed long-term vision for Coquitlam’s transportation network with a focus on prioritizing key actions and policy changes for the next 10 years. It will also align with other City plans such as the recently-adopted Environmental Sustainability Plan and the Economic Development Strategy in development, while also applying the City’s commitment to equity, diversity and inclusion. Learn more at coquitlam.ca/transportationplan.