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1. How can I prepare for a snow or winter weather event?

Plan ahead! Make sure you have an emergency kit with extra food, water, supplies for children and infants, and medication. We also recommend you purchase snow tires and stock up on salt, sand and other supplies before the snow begins to fall. We have additional information and resources available on our Winter Preparedness and Safety page.

2. How can I get up-to-date information from the City during a weather event?

During a snow or winter weather event, the City will publish information to this page, as well as to the City’s social media channels on Facebook, Twitter and Instagram.

3. Is there a manager I can speak to about my concerns?

During a snow event, all City staff are actively dealing with the event. We will forward your request on to a manager, but requests are addressed on a priority basis so it may be some time before you receive a response. We strongly recommend using our new Snow Response Request Tool, to report concerns and complaints.