Utility bills were issued at the end of February and cover the costs for utilities that residents use in their homes every day, such as water service, sewer service, garbage and green waste collection.
COQUITLAM, B.C., March 29, 2021 – Utility bills were issued at the end of February and cover the costs for utilities that residents use in their homes every day, such as water service, sewer service, garbage and green waste collection. The cost for these utility services is charged separately from property taxes and supports operating costs, as well as the replacement of aging infrastructure such as pipes, reservoirs, pumps and more.
New this year is the inclusion of sewer fees in the utility bill. The sewer fees will no longer be included on the property tax notice.
To help with the transition to the earlier sewer billing date in 2022, the City has deferred the first utility bill late payment fee of five per cent from accounts unpaid after March 31 to July 4, to align with the first late fee for property taxes. While residents are encouraged to pay on time if they can, the deferred late fee will assist those who need more time to pay all or a portion of their 2022 utility bill. After July 4, a five per cent penalty will be added to amounts unpaid. A further five per cent penalty is added to accounts unpaid after October 1, 2022.
The City also has a Utilities Instalment Plan available for your 2023 Utility Bill. This plan splits the bill into six pre-authorized payments for those who want to pay in smaller, more manageable amounts over the course of a year. The first withdrawal for 2023 utility bills is on August 1, 2022.
Questions About Your Utility Bill?
Residents who have questions about their utility bill, or think there may be an error in their fees, can contact the City’s Revenue Services at 604-927-3050 or email utility_info@coquitlam.ca.
Avoid the Line Ups at City Hall and Pay Online
Did you know you can pay your Coquitlam utility bill online? Paying from the comfort of your home allows you to skip the line and pay in minutes. Visit www.coquitlam.ca/utilitypayment for information on payment methods.
MyCoquitlam – Easy Online Access to Coquitlam Billing Information
Did you know the City’s MyCoquitlam is your online one-stop shop for utility bills, property tax notices and dog licences? Sign up for eBilling with MyCoquitlam and receive payment notices directly to your inbox. The online service is secure, easy-to-use and available 24/7. Go to www.coquitlam.ca/mycoquitlam and sign up today!
Media contact:
Rhonda Anderson
Revenue Services Manager
604-927-3920
randerson@coquitlam.ca