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Volunteering is a great way to stay active in your community. You can take pride in:
Time! The most important thing you need is time - and a love for your community. The possibilities are diverse and are suitable for all ages and abilities, plus, we provide any equipment where required!
Learn more about our volunteer requirements.
Individuals and groups such as school groups, non-profit organizations, businesses, or neighbours can all participate. Get together with a group of friends and make a commitment to your community!
Adopt a municipal road with a minimum length of approximately 1 kilometre, pledging to keep it free of trash and debris by performing litter pickup at least once a month. Volunteers must report their activity by emailing the Adopt-A-Street program or through the online Participation Record Form. A minimum commitment of 1 year is required. You will be provided with information kits, safety guidelines and litter pick-up equipment and work under the guidance and direction of staff from the Engineering and Public Works Department.
All interested volunteers must fill out an Adopt-A-Street Program Application. The City will furnish and install two Adopt-A-Street signs at the endpoints of your adopted street with your name to acknowledge your or your group’s commitment.
View a map of adopted streets.
The Coquitlam Animal Shelter’s hours are as follows:Monday through Friday9 am to 8 pm
Saturday, Sunday and Holidays10 am to 4 pm
The Coquitlam Animal Shelter welcomes all kinds of donations. Find out how to donate cash or items for the animals on our Donations page.
The Shelter accepts surrenders of domestic pets from Coquitlam residents. There is an application process and surrender fee that varies depending on the animal. Please contact the shelter at 604-927-7387 for more information.
The Shelter often has an abundance of pet food and supplies thanks to the generous donations we receive. We are happy to provide pet food to anyone in need within our community, and often have cat and dog beds, linens and other supplies available. Contact the shelter at 604-927-7387 for more information.
Archives are the non-current records of an organization or individual preserved because of their continuing or permanent administrative, financial, legal, evidentiary, informational or historical value.
Most archival records are publicly accessible, although some are subject to restrictions under the legislation below. Archives staff will advise you of any restrictions.
Archives are unique and therefore irreplaceable. For that reason, researchers are not permitted to enter archival storage areas and must view original records in the presence of City staff. When you come to the Archives to view archival records, staff will assist you in locating the records you need and will bring them to you.
Because archives are one-of-a-kind originals, they must not be removed from the reference area.
Yes, subject to the provisions of the City’s Fees and Charges bylaw and any copyright restrictions, archival materials can be copied. Because some archival records are in fragile condition, photocopying may not be allowed. City staff can advise you of alternatives to copying.
There may be records relating to the history of Coquitlam in the custody of various archival repositories in British Columbia. You can search for these records online:
The following publications are available in the reference collection at the Archives and at the Coquitlam Public Library:
We accept performance submissions throughout the year. Final artist selection is typically made three months prior to the event date.
The application process is free and open to all performance artists/groups.
An Event Planning Committee meets to review all artist and performer applications. We are looking for performers that will entertain the community and celebrate the spirit and cultural diversity of Coquitlam. Our goal is to present a variety of musical talents, singers/songwriters, artists and cultural performance groups. We want to offer something for every entertainment lover and create a dynamic line-up for a versatile arts and culture experience.
Selection criteria for performers includes:
Due to the high volume of interest received, we have streamlined the submission process using the online form. We only follow-up with shortlisted applicants; however, all applications and information received will be kept on file for future review and consideration.
Artists and performers wishing to sell merchandise at an event must submit a written request (email) to their event contact at least 30 days prior to the event. City of Coquitlam staff will work with each artist and performer to discuss the different merchandise options available for each event. Artists and Performers will retain 100% of all merchandise sales, but, may be charged a $15 event Business License fee.
Once you complete the application and your block party is approved, you will:
Below are a few requirements you will need to know before you complete your Block Party Application:
Yes! You must follow these guidelines when planning your block party.
Yes! The City is offering a $150 grant to approved block party organizers. We recommend using the grant towards supporting local businesses. The grant funds may be used for food and equipment; however, it cannot be used towards the purchase of alcohol. Coquitlam households are eligible for one block party grant per year. Grant funds will be awarded based on the following:
The City reserves the right to refuse the Block Party Grant to block parties that:
The Board of Variance is an independent appeal body which consists of five persons appointed by Council in accordance with the British Columbia Local Government Act (the "Act"). The Board, which deals primarily with matters pertaining to the City’s Zoning Bylaw (as amended), hears and makes decisions on minor variances only regarding the siting, size and dimensions of buildings.
The Act allows property owners to appeal to the Board if compliance with the Zoning Bylaw will cause an "undue hardship".
The Board may not alter land use or density provisions of the Zoning Bylaw nor does it replace the Building Permit process. Other technical requirements beyond the Board’s authority such as BC Building Code regulations and standards will also need to be satisfied before a building permit is approved and issued.
The Board meets on a monthly basis except for August and December. If there are no applications to be heard the Board does not meet. It is necessary for a quorum of the Members (3) of the Board to be in attendance at a meeting for the meeting to proceed, therefore, meeting dates and times may also vary based on the availability of the Board Members. Please contact the City Clerk’s Office at 604-927-3010 if you have questions regarding the meeting schedule.
The Board’s authority is limited to hearing cases and granting variances based on undue hardship. There is no one definition of undue hardship because each applicant has their own unique set of circumstances. Traditionally, hardship has resulted from specific site and/or building characteristics or aspects (e.g., irregular shape, slope) as opposed to those which are personal or generated by the owner. It is the applicant’s responsibility to clearly state the basis for the appeal in their application submission and demonstrate the "hardship" that would result from full compliance with the City’s Zoning Bylaw regulations.
Please contact the Clerk’s Office at email@example.com or 604-927-3010 if you have further questions relative to ’undue hardship’.
Before an application to the Board is made, you should review your plans and drawings with the City’s Development Services staff located on the Main Floor at City Hall (Building Permits counter). Staff will inform you if a variance is required for building permit approval. Board of Variance application forms and other related materials, including a submission checklist, are available at the Building Permits counter as well.
We encourage you to engage the services of a building design professional to assist you in preparing your plans submission if you are unfamiliar with building permit processes and construction matters. It is critical to submit as much detailed relevant information as possible to assist staff and the Board in completing their review of your application. Completed application forms and submissions are to be provided to the Building Permits counter. Applications must be signed by the property owner or a person authorized by the property owner. If the applicant cannot attend the meeting and would like to appoint a person to represent them at the meeting it will be necessary for the applicant to provide a letter authorizing the representation.
This letter should be submitted to the Building Permit’s counter as soon as possible after the application has been submitted. A non-refundable application fee of $440 is required at the time your application is submitted.
At an appointed time, the Board will meet to consider the application and receive verbal and written presentations from the applicant and neighbouring residents. The Board meeting must be conducted pursuant to rules set out in the Local Government Act and as interpreted by the Courts. The meeting will cover each item listed on the Agenda and will be conducted according to the following procedures:
Decisions are made during the Board meetings. Any interested parties can contact the City Clerk’s Office on the day following the Board meeting at 604-927-3010 to receive the Board’s decision if they would rather not attend the meeting or cannot stay to hear the decision. Applicants will receive a formal notification of the decision in the mail. Neighbours do not receive a formal notification of the decision of the Board.
Please note, all decisions of the Board are final.
In accordance with "the Act", construction must start at least two years from the date that the variance was granted. If the two year time frame has passed and construction has not started, the applicant must re-apply to the Board.
As noted, the Board’s authority is limited to hearing cases of undue hardship relating to minor variances from the City’s current zoning regulations. Zoning Bylaw amendments (e.g., rezoning) and/or development variance permits are alternative processes for property owners to pursue in cases where the requested variance is not minor in nature.
Please contact the City Clerk’s Office at 604-927-3010 or email the City Clerk if you need more information regarding the consultation process and Board of Variance meetings.
Please contact the Building Permits Division at 604-927-3441 or email firstname.lastname@example.org if you need more information regarding the application process.
Applicants must submit a $460 fee with their application.
Board of Variance meetings are generally held on the fourth Tuesday of each month at 7 pm in the Council Chambers at Coquitlam City Hall (meetings are not typically held in August or December)
Following is the 2020 Board of Variance Meeting Schedule and Application deadlines (last day applications will be received for inclusion on the Agenda of the subsequent meeting):
Building permits are required for all new construction, temporary buildings and for alterations to existing construction. You should always review your building requirements with City staff before commencing a project. Building Permit Fees (PDF) depend on the nature and scope of the work being done.
Important note: work that does not require a permit, still needs to comply with the City’s Bylaws and the BC Building Code.
To book your inspection(s), you must have a building permit issued:
You must be the owner of the property or produce a Letter of Agent Authorization (PDF) in order to apply for a Building Permit.
The Building Permits Division is here to ensure all construction that occurs within the City meets the minimum standards for life and health safety as prescribed in the BC Building Code, the Safety Standards Act, the BC Electrical Code and the Gas Code.
If you are proposing any new construction on the property or within an existing building on the property, you may need a permit. Contact the Building Permits Division if you are unsure if you require a permit.
The cost of a building permit depends on the nature and scope of the work being done. Please contact the Building Permits Division for more information on permit costs. For gas and electrical permits, contact Technical Safety BC.
If you are bringing in fill that is not part of an active building permit then you need to contact the environmental section of the Planning Department to determine what is required.
The time of year and complexity of the project will determine the length of time for permits. Contact the Building Permits Division for current timeframes.
Please have your legal description and address information ready and contact the Planning and Development Department or come to City Hall, 3000 Guildford Way, Coquitlam, BC.
To locate your property line pegs, look on your legal plans. If you are unable to locate the pegs using this information, you will have to hire a private land surveyor to resurvey the property and place new pegs. Local land survey offices are listed in the yellow pages. The Building Division may have a form survey for your property, which can be purchased for a fee. Contact the Building Permits Division to see if one exists for your property.
Information in regards to what you can build, permitted uses, required setbacks and building heights on your lot is specified in our Zoning Bylaw. We encourage you to contact the Planning and Development Department or check out the City’s Zoning Bylaw.
Lot-specific information and regulations are outlined in our Zoning Bylaw. However, due to the highly complex and legal nature of the information in this bylaw, interpretation can be difficult, especially if you are unfamiliar with zoning-related information. To ensure you have accurate information on what you can build on your lot, please visit City Hall and talk to the Planning and Development Department or contact them by email.
Depending on the age of your house, a site survey, which shows the forms / foundation placement on the lot, may be available at the Permits section counter. Homeowners can obtain a copy of their site survey by showing proof of ownership. Realtors and prospective buyers need to show us the purchase agreement. Survey certificates can be purchased for a fee at the Building Permits Division Front Counter.
The maximum height for a fence varies depending on the lot, its zoning, and where on the lot the proposed fence is to be located. Contact the Planning and Development Department for more specific information.
Inspections are typically conducted between 10:00 a.m. to 12:00 (noon) and between 1:00 p.m. and 4:00 p.m., Monday - Friday. As inspection levels are usually quite high, it is hard to give a more accurate time than either a.m. or p.m. Where practical and possible, every effort is made to tailor inspection times to the specific needs of the permit holders.
Inspectors are assigned areas within the City and this will determine which inspectors will be attending your property.
All approved permits and supporting documents are required to be on site. Also, the final approval slip for all other permits, (plumbing, gas, electrical, sprinkler) are to be on site for this inspection.
Our mapping system QtheMap identifies those lots which may be potentially impacted by high water levels. It is recommended you contact the Building Permits Division for a final determination until all applicable literature is updated.
This is the lowest elevation that you can build livable floor space. Anything constructed below this level has the potential of being impacted by flood waters.
If our records contain a set of the house plans, homeowners may obtain a copy by making a request at our Building Permits Division front counter (you must show proof of ownership). Please contact our Building Permits Division before attending to ensure the City has records for your property. The cost depends on the number of pages to be copied. Staff will let you know at the time of your request what the applicable fees will be.
The size of an accessory building is based on the size of the property and the zoning of the property. Contact our Planning Department at with the address of the property and staff will be happy to help you. If you have the current coverage of the house and other buildings currently on the property, we can provide you with a more accurate answer other than just the permitted percentage coverage of the site.
Our bylaws require that all surface water be retained on the property. If you have concerns that this may not happen, contact our Building Permits Division with the address of where construction is taking place and staff will place a note on the file to ensure this item is noted as being a potential concern.
Geotechnical engineers are required to ensure the ground being constructed on is able to support the loading of the proposed building. Also, it is to ensure the construction does not negatively impact your property or adjacent properties.
You will have to attend or contact our Building Permits Division to determine this information.
Retaining walls require a building permit if they are going to be more than 0.6 metres in height, either as one wall, or in combination with other walls unless they are suitably spaced. Retaining walls over four feet in height are not permitted on residentially zoned properties except those constructed as a condition of subdivision approval or those approved by a building inspector when specific conditions are met. Retaining walls over 1 metre require structural design and review by a professional engineer.
Owners of detached single-family dwellings are permitted to perform work on their own plumbing systems providing they meet the following criteria:
A right of way (ROW) is an allowance given by a private property owner to the municipality or government to enter on to their private property for a municipal purpose such as water, sewer, road access and other utility services.
Property encumbrances such as right of ways and easements may be viewed at our Engineering Department counter as they have copies of most right of ways and can tell you what they are for. Copying is not permitted. If you require a copy of any of these plans, they can be obtained from:
You can contact the Land Title Office general inquiries phone line at 604-630-9630 or 1-877-577-LTSA (5872). The Land Title Office at the following location: 300 - 88 Sixth Street New Westminster, BC V3L 5B3.
If you need to locate your service connection - water, sanitary or storm you can visit the Engineering & Public Works counter at City Hall or email staff. If you are unable to locate the connection, you may email our Engineering and Public Works for assistance. If you need to turn your water off, you will find that most homes have a main water shut off which is located where the water connection enters the house, usually in the basement or crawlspace. You can shut off the water supply to the house by closing this faucet handle. If there is a leak or break which requires the water to be shut off at the property line, a water shut-off key can be borrowed from the Operations Centre. If you need to report an after hours public works emergency, please call the Engineering and Public Works emergency line at 604-927-3500.
A covenant is an agreement between two parties which would normally put restrictions on land and its use.
This agreement gives private property owners with adjoining properties access to each other’s property for a predetermined purpose.
If the easement is required due to work being done through the City, they will assist you with the procedure. If the easement relates to a private arrangement between two neighbours, you will be required to contact a private lawyer for assistance.
For title searches and legal document information, please contact the Land Title Office at the following location:
You can contact the Land Title Office general inquiries phone line at 604-630-9630 or 1-877-577-LTSA (5872).
Burke Mountain Village (PDF) will be the commercial and social hub of northeast Coquitlam (Burke Mountain). It is envisioned to include a grocery store and other supporting retail stores and commercial services, a civic recreation complex, an urban plaza and park, and apartment and townhouse residential housing.
The City is the owner of the Village lands will be responsible for delivering the road infrastructure, parks, and new community centre. The development of the residential and commercial lands will be influenced by the City, but ultimately sold to private developers through public tender (RFO). See more information about development opportunities.
Through the public consultation process, residents expressed a strong desire for a neighbourhood centre that serves many of the daily shopping and service needs of the community, with neighbourhood-serving retail and services such as a grocery store.
As property owner, the City has a vital interest in achieving this desired result. The goal is to provide a unique shopping experience with a mix of retail and services that serve local residents.
The City’s Parks, Recreation and Culture (PRC) Master Plan has identified a community centre as an important asset in Northeast Coquitlam, to be developed in the future.
For more information about the community centre, visit the Northeast Community Centre webpage.
The City will now take the steps necessary to implement the PCNC Master Plan including:
Coquitlam’s Bylaw Enforcement, Business Licensing and Animal Services Department is a part of the City of Coquitlam’s Legal Department and is responsible for Bylaw Enforcement, view more on our Bylaw Enforcement page.
View various methods for reporting a bylaw complaint on our Complaints and Enforcement page.
Learn about traffic violations on our Traffic Violations page.
Offices are located at the Coquitlam Animal Shelter and the Coquitlam City Hall.
Although not required, you may upload a cover letter at the end of the online application process. A number of individuals are involved in each recruitment process, so we request that you address your cover letter to: Human Resources Personnel.
After a job vacancy closes, resumes are shortlisted based on knowledge, skills and abilities. When a vacancy falls within the collective bargaining unit, first consideration is given to permanent, qualified employees.
Short listed candidates are contacted by telephone and/or email for job related testing. Individuals who meet or exceed the minimum pass score are invited to return for a panel interview. Candidates are contacted for testing approximately one to three weeks after the competition closing date.
Resumes are usually short listed within two to three weeks after the close of the competition. Candidates who have been short listed are contacted by telephone and/or email. Due to the high volume of resumes we receive, only those candidates selected to participate in the recruitment process will be contacted.
You may view the status of a particular competition by visiting our Careers Portal.
By registering with us and keeping your information up-to-date, you can apply for job vacancies quickly and easily. You then only need to sign in, click on the job you are interested in and complete the application.
Although we do not generally source applicant information provided as part of the online registration process where no particular job has been selected, in the case where we’re not able to find a suitable applicant from those candidates who directly respond to the job posting(s), we may scan the entire database for the skills and knowledge we require and contact you to see if you are interested.
Learning is part of everyday life at Coquitlam. Throughout the year, the City offers a variety of in-house development opportunities, including training for software skill upgrades, media relations, supervisory skills, business writing, presentation skills and team building. There are also opportunities for external training for technical skill upgrades. In addition, the City has been nationally recognized for its "Leading with Purpose" leadership development program, which includes the Leading With Purpose Speaker Series - quarterly sessions that feature outside speakers - and the Reading with Purpose series that introduces employees to various leadership and business effectiveness topics.
Current career opportunities can be seen using our Careers Portal, and posted on our job board beside the Human Resources counter on the 2nd floor of City Hall.
Volunteer experiences are not offered for work that is currently being done by staff. However, a wide variety of volunteering opportunities exist. Please visit our Volunteer Opportunities section.
We do have job opportunities in the spring and/or summer that are ideal for students. These positions are listed on our Careers Portal and posted on our job board beside the Human Resources counter on the 2nd floor of City Hall. Recruitment for spring/summer work will be visible on our website as early as February. To ensure you are informed of all advertised opportunities, we suggest you frequently visit the Career and Volunteering section of our website.
You will need to submit an online application for each job that you are interested in.
No. The City of Coquitlam uses an online application system for all posted/advertised vacancies. Resumes will not be accepted by fax or email. To ensure that your information is in our database, please create an account on our Careers Portal to submit your resume and/or set up your profile if you are not applying for any of our current job openings, or apply online to a specific job. If you are uploading your resume to pre-populate the information, Image PDFs cannot be extracted. Please submit a WORD, Wordpad, Notepad, text PDF or other text document.
The components of each recruitment process vary. However, as a general rule we conduct skill and knowledge based testing. Candidates who are successful in meeting the minimum pass score of knowledge based exams are invited to a panel interview. Personal electronic devices are not allowed in the testing room.
We frequently ask behavioural-based questions when conducting our interviews. We also allow candidates to bring pen and paper into the interview as well as any prepared notes to increase the likelihood of a successful outcome.
As part of our recruitment process, all positions in Parks, Recreation and Culture, and various other positions in a number of departments require a satisfactory criminal record search prior to an offer of employment being made. Civilian positions located at the Royal Canadian Mounted Police (RCMP) detachment require an enhanced search prior to an offer of employment being made. When required, criminal record searches are conducted at no-cost to the candidate and are one of several components of the overall recruitment process.
In accordance with our Collective Agreements, permanent employees of the City are given first consideration for unionized vacancies. If there are no qualified internal applicants, we will consider applicants external to the City.
We do not accept resumes for the positions of career or auxiliary firefighters. Firefighter application will be accepted through our online process when an active career or auxiliary firefighter recruitment is in progress.
The province is responsible for the licensing and monitoring of child care facilities in BC. Please refer to Fraser Health for information on the different types of child care programs and where licensed child care facilities can be found in Coquitlam:
The province of BC has published a guide to assist parents in selecting and monitoring child care:
There are a number of steps that you must take with the City of Coquitlam and the province in order to open and operate a licensed child care facility. The following document provides you with an overview of the required steps:
The Commercial Zones Review covers all 13 commercial zones in Coquitlam. This includes the major commercial areas of the City Centre, Austin Heights, Burquitlam-Lougheed and Maillardville, as well as smaller commercial areas and properties throughout the city.
The proposed improvements to the Zoning Bylaw incorporate research, analysis and feedback from business stakeholders and members of the public, and include:
For a complete summary of proposed improvements, see the April 6, 2020 Council-in-Committee Report (PDF) or the Proposed Changes section.
The Zoning Bylaw categorizes businesses into defined uses. The Review is looking at how to improve the definitions and regulations for each one of the 13 commercial zones in the city, which include commercial uses like:
The Commercial Zones Review is not going to propose any new commercial areas beyond the ones already envisioned in the Citywide Official Community Plan (CWOCP). The location of current and future (planned) commercial areas can be viewed on the QtheMap web application, under the Designated Land Use layer.
Currently, medical cannabis grow operations are permitted in the Monday through 2 Industrial Business zone; all other cannabis-related uses (including non-medical cannabis retail stores and commercial grow operations) are prohibited. The City has not yet determined how non-medical cannabis may be regulated in the future, and there is no defined timeline as to when regulations may be developed.
If you would like to be kept updated on non-medical cannabis regulation in Coquitlam, you can register to receive email notifications here. You’ll also find our most recent information related to Coquitlam’s Cannabis Regulation Framework.
Commercial property taxes are outside the scope of this Review. However, it is unlikely that any of the changes to the Zoning Bylaw will affect the classification of your property for taxation purposes.
That depends on the changes proposed, the kind of business you own, and where it is located. Some zones are likely to have few changes, so there should be very little impact on the businesses located in those zones. In other zones, potential adjustments to the permitted uses could make it easier for certain types of businesses to locate there. The biggest impact should be on businesses that want to open a new location in Coquitlam: the Review intends to make it easier to understand where your business is allowed, and may expand the number of properties where it could locate.
The Office Development Strategy is a project that started in 2017 to develop more office space and attract more office users to Coquitlam. One of the recommendations of the Strategy was a new Business Enterprise (B-2) Zone to encourage office uses in the City Centre. Work on the B-2 Zone is currently ongoing through the City Centre Area Plan update, which is being coordinated with the Commercial Zones Review to make sure that new and existing zoning regulations are properly aligned.
The City offers a number of services and resources to help new, existing and prospective businesses seeking to operate in Coquitlam. Check out the information on the Starting a Business web page, or visit Business LinQ, your one-stop business resource centre at City Hall.
While existing commercial regulations are working well for many businesses, changing commercial needs and preferences present an opportunity to review the Zoning Bylaw for possible improvements.
The Review covers the Commercial, Service Commercial and Service Station zones, as well as other relevant regulations and definitions in the Zoning Bylaw. The Review does not cover industrial zones, parking and loading requirements, signage, business licensing costs and procedures, or commercial taxation rates.
CACs are a voluntary financial contribution made by an applicant to a municipality at the time of rezoning of a property to assist with offsetting the burden of the development on the community. CAC programs typically apply only to new residential density created as part of development. CAC revenue is then used to help fund new amenities in the community. Many Metro Vancouver municipalities have CAC programs, each of which varies in terms of some of the details of how it is applied.
Coquitlam’s CAC applies up to a maximum floor area (FAR) of 2.5 times the lot area. For higher density developments above an FAR of 2.5, which would typically be high-rise buildings, the City has an optional Density Bonus Program that developers can use that also includes a financial contribution to the City.
The CAC program applies to all new residential development in Coquitlam up to a maximum FAR of 2.5 that requires rezoning approval, including:
The CACs are payable by the party that applies for rezoning prior to Council consideration of final approval of the zoning bylaw amendment.
The City-wide CAC program start date is October 1, 2016. Any applicant that has a residential rezoning application in process with the City at the program start date would be exempt from paying the CACs if the rezoning is completed within one year (October 1, 2017). This exemption does not apply to multifamily developments that are already subject to the existing Burquitlam-Lougheed CAC program.
The CAC program applies to all new residential floorspace when there is a rezoning involved. It does not apply to commercial, industrial or institutional development. It also does not apply, for example, to a new home replacing an existing home on a lot if there is no rezoning, even if the new home is much larger than the existing home or to an addition is being made to an existing home.
Coquitlam is one of the fastest growing municipalities in Metro Vancouver and this is creating strong demand for new public amenities. The CAC revenue collected by the City would be used to help fund major capital projects identified in the Parks, Recreation and Culture Master Plan. The capital cost of these major projects is estimated on a preliminary basis to be in the range of $300 - $350 million over the next 30 years. CACs will cover approximately one-third of the estimated cost of the major new parks, recreation and culture facilities that the City anticipates will be required over the next 30 years. The City will still need other funding sources to help complete all of the facilities.
The CAC rates are:
A credit would be applied for any existing residential floorspace on a lot that is being redeveloped.
It is estimated that the City could receive approximately $100 million from the CAC program for the 30-year period of 2017 to 2046. The $100 million is approximately one-third of the estimated cost of the major new parks, recreation and culture facilities that the City anticipates will be required over the next 30 years.
This project involves three partners - the City, the YMCA of Greater Vancouver and Concert Properties - in a project that will deliver a Coquitlam YMCA recreation facility, a new Community Policing Station, a Park-and-Ride, and the expansion of Cottonwood Park to Coquitlam’s Burquitlam neighbourhood. This is an innovative and complex partnership that provides significant benefit to the residents of Coquitlam.
No - it will bring a net increase of about a half-acre of park space to the area. The project will see 1.5 acres retained at Burquitlam Park as public open space. At the same time, the City is obtaining 2.55 acres of additional parkland adjacent to the existing Cottonwood Park, which almost doubles its size.
The final project budget is approximately $77 million. This reflects fine-tuning of the scope and amenities, along with changes to market conditions, significant cost escalation and an increasingly challenging construction market in the four years since the agreement was reached.
The capital construction costs for this facility will be jointly funded by the City of Coquitlam and the YMCA of Greater Vancouver. Coquitlam’s portion will be provided through Community Amenity Contributions (CAC), which means that new development - not taxpayers - will fund the City’s portion. The YMCA’s contribution will be multi-sourced, including a community capital campaign.
Yes. Through the partnership agreements, the City will be on the title on a 0.8 acre site adjacent to Burquitlam Park as a joint owner of the facility 50/50 with the YMCA.
The facility will provide access to:
The City and YMCA have worked together to ensure that public access options to the facility will include both membership and drop-in options, and that access to a wide range of programs and services such as aquatics and fitness will be provided in a manner and cost similar to other City facilities.
The target date for completion is Fall 2022.
The expansion of Cottonwood Park to almost five acres will begin in early 2020 and is anticipated that the second of three phases for Cottonwood Park will be completed by the end of that year. Enhancements will include a combined ball diamond and sports field, a multi-sport court and outdoor games tables.
This is in addition to improvements in 2019 that included:
The first phase of Cottonwood Park expansion was completed in 2019 and features a playground, water play area, as along with a youth zone and a picnic shelter with a supporting washroom building. As the park expands in phases, it’s anticipated that many of the active amenities within the existing Burquitlam Park will be moved to Cottonwood Park, such as the baseball diamond, natural grass field, as well as tennis courts. Additional enhanced park amenities are also anticipated at Cottonwood Park as it expands into a community level park.
Current timelines target early 2021 for the completion of the second phase of Cottonwood Park. Portions of the redesigned Burquitlam Park will also be open to the public upon completion of the YMCA facility in late 2022.
As part of the overall long-term community plan, the redevelopment will offer a variety of new housing options including new rental and strata homes to replace the existing housing 3-1. Concert Properties is committed to ongoing communications with existing residents to keep them apprised of the project’s timelines, and will be providing relocation assistance when necessary. Concert’s approach will be consistent with the principles established in the City’s Housing Affordability Strategy.
Yes, the app is free.
Go to the App Store and search for CoquitlamConnect. Select the app icon and download the latest CoquitlamConnect app.
Go to the Google Play store and search for CoquitlamConnect. Select the app icon, tap the icon and accept in the next screen.
iPhone 5X and up are supported, but the augmented reality feature will only work starting with the iPhone 6S and up. The app will also run on the iPad, but it is not optimized for this device.
CoquitlamConnect allow you to get updates, news, and information directly on phone. The app allows you to locate the nearest city facilities, parks and events and provides the ability to bookmark news, events, civic facilities and city services.
The default placement of the icons for the CoquitlamConnect was decided through analytics that revealed the top hits on our website. However, each user can customize their home screen to display the icons in the order of their choice.
Customize the home screen of the CoquitlamConnect app in a few simple steps:
CoquitlamConnect does not collect any personal information.
Removing the app is as easy as tapping and holding your finger down on CoquitlamConnect icon, then tapping the "X" in the top-right corner.
If you’ve installed an app on your phone or tablet using Google Play that you no longer want, you can uninstall it by following these steps:
First, check to see if you are running our current version and, if not, perform an upgrade. Getting the latest version often solves common issues. If upgrading doesn’t resolve things, and if you don’t see an answer for your issue in the list above, please email CoquitlamConnect with a description of the behaviour.
Please include the following information in your email:
Yes, you will still need the Curbside Collection app to check your pickup schedule; however, you will now be able to open the Curbside Collection App via CoquitlamConnect. Just tap on the "City Apps" icon.
No. If you do not wish to download the CoquitlamConnect app, you will still be able to access all information about City services through the City’s website.
Development Cost Charges are levied on new development to pay for the costs of expanding and upgrading the community’s transportation, utility and park infrastructure to meet the needs of growth. Most municipalities use DCCs because they are the best way to fairly distribute growth-related costs across developers.
DCCs are paid by applicants for:
Note: developments are exempt from DCCs when the value of work authorized at building permit does not exceed $150,000 as per the DCC Bylaw. The Local Government Act specifies additional provisions for DCC exemptions. See front counter staff for full details.
DCCs are used to meet growth-related infrastructure needs through funding:
DCCs do not fund infrastructure that services existing residents and businesses, nor do they fund operation and maintenance costs for roads, water, sanitary and storm infrastructure, and parks. DCCs cannot be used to fund libraries, fire halls, police stations, community recreation centres and other City buildings. Some types of park improvements, such as artificial sports fields are not eligible.
In Coquitlam the last major DCC review was in 2015. Since then a number of changes have occurred:
Using the following tools:
The following steps outline the basic DCC calculation:
The proposed DCC rates are shown in the following:
New DCC rates will be effective at bylaw adoption; however, legislation provides in-stream protection for building permit, subdivision and precursor (re-zoning and development permit) applications that are complete and received prior to adoption of the new bylaw. See front counter staff for full details.
Canadian citizens and permanent residents currently living in the City of Coquitlam who are:
During an open competition, applications are accepted online at the City of Coquitlam’s Career Opportunities page.
The minimum and preferred qualifications for a Firefighter, can be found on our "Before You Apply" page.
The NFPA serves as the world’s leading advocate of fire prevention, establishing codes and standards for Firefighters and fire safety.
NFPA 1001 is the nationally recognized standard for the training of professional Firefighters. It identifies professional levels of competency required of fire department members, especially the requirements for entrance into the fire service.
As the governing body in North America, the IFSAC ensures that standards set by the National Fire Protection Association (NFPA) are maintained by fire training academies that administer their programs.
We do not favour one academy over another. All candidates must ensure that the academy they attend is International Fire Service Accreditation Congress (IFSAC) and/or ProBoard accredited.
No. You must have completed all of the required qualifications to be eligible to apply for a position.
We do not recommend any particular courses. However, we do recommend that each candidate reviews the firefighter requirements described on our "Before You Apply" page.
All applicants, regardless of previous training or experience, must apply to the City of Coquitlam as an entry-level Firefighter. There are no transfers between municipalities. If successful, all new Firefighter employees begin a 12-month probationary period.
Yes, all support positions are filled through the City of Coquitlam’s Human Resources Division. Please visit the City Coquitlam’s Career Opportunities page regularly for newly posted vacancies.
Presently, the City of Coquitlam Fire/Rescue does not offer ride-alongs to non-fire personnel.
There are a number of academies located across North America that are certified to deliver the NFPA 1001 program. Candidates should ensure that the academy they select is International Fire Service Accreditation Congress (IFSAC) or ProBoard accredited. Make sure to ask the academy or check the IFSAC website and ProBoard website.
No. Due to increased demand for career firefighters, the City is not accepting applications for Auxiliary Firefighters. This may be subject to change in the future. Please monitor the Firefighter Recruitment page for future updates.
While flooding could occur any time of the year, the greatest risk for flooding is during the spring freshet. This is the period when temperatures start to rise, causing snow packs to melt. This is when river levels are traditionally at their highest.
Please have a look at the Fraser, Coquitlam and Pitt River Flood Extents Map (PDF) for areas which may be impacted by possible flooding.
The map represents the extent of flooding that could occur during a "design" flood event based on the topography of the land (assuming there are no dikes). The design flood is typically based on a 1-in-200-year flood which means there is a 0.5% chance of occurring in any one year. However, the design flood for the Fraser River is based on river discharges from a major flood that occurred in 1894.
The flood plain mapping extents also includes an allowance for sea level rise.
It is important to contact your insurance provider to confirm if flooding and the costs of evacuating are included in your insurance policy. Business continuity insurance may be available.
Cities located along the Fraser and Pitt Rivers are at risk of potential flooding. These cities include:
The City of Coquitlam actively prepares for possible flooding every year. Preparations include:
Possible impacts of flooding include:
Traffic will be routed to higher elevation arterial roads.
Please have a look at the City of Coquitlam Floodplain Map (PDF), and you can see areas which may be impacted by possible flooding - the Pitt River Flood Extent in a lighter blue, and the Fraser and Coquitlam River Flood extent in a darker blue. If you have any questions or are unsure about where your building is located on the map, please contact Engineering and Public Works at 604-927-3500.
The City does not providing sandbags. The City makes every effort to protect residents, businesses and assets from the effects of potential flooding. Every individual resident and business has a responsibility to protect their building from the effects of flooding. Sand is available from local gravel pits and landscape supply stores. For more information on how you can prepare your building, visit the British Columbia Emergency Management website.
The British Columbia Emergency Management website is where you can find information on how to protect your property and assets as well as emergency preparedness information. There are also links to provincial and federal sites which have information on what those levels of government are doing to prepare.
Property owners can sandbag or dike their properties. For more information on how you can prepare your building, visit the British Columbia Emergency Management website.
Although some properties are not within the potential flood plain, they could be indirectly impacted by road closures and/or cancellation of utilities. Utilities like electricity, gas and phone networks will likely be shut off in flooded areas by service providers. Some properties may fall within the same grid as the flooded areas, which would result in a lack of services for you as well. Please contact your utility providers for further information.
The Provincial government has a Disaster Financial Assistance program that is administered through the Provincial Emergency Program. Please visit the British Columbia Emergency Management website for more information on whether or not you may be eligible.
The safety of human life takes precedence over all other considerations. Safety issues that must be considered in the case of a flooding event are:
The Coquitlam River is protected by the BC Hydro Dam and is generally not affected by Freshet flooding, which is the spring run-off from heavy rain and melting snow.
In the case of a flood, the City will activate a 24-hour information line. Other flood-related inquiries can be directed to Engineering and Public Works Customer Service at 604-927-3500.
In accordance with the Act, any person (or organization/entity) may request access to records held by the City of Coquitlam. An applicant may only request access to records that are within the City’s custody and/or control. The Act also provides an appeal procedure involving an independent (British Columbia) Information and Privacy Commissioner should the applicant believe that the response the City has provided is incomplete or incorrect.
The general right of access to records is restricted by certain specified and limited exceptions. For example, an applicant will not gain access to someone else’s personal information without their permission or information which would harm third party business interests.
The majority of records held by the City of Coquitlam can be accessed without a Freedom of Information (FOI) request. Prior to initiating a formal FOI request you should contact the appropriate Department to ask whether the record you are seeking is available through a routine request. For example, front line staff, the City website, and various City publications provide a variety of public information. Examples of the types of documents that are available through routine requests are:
It is also important to note that the FOI process is not a method to request that City staff research a particular topic. The City does not have researchers on stand-by and any requests for the production of a significant amount of records, or involving a significant amount of staff time, will likely result in the City providing you with a quote for services and requesting a deposit prior to any work being completed.
The only requests for records that will be put through the FOI process are those that may involve sensitive or confidential information. Requests for all other types of records will be referred to the appropriate Department for response. The City can also only process requests for records that are under our control. For example, requests for policing records must be made directly to the Royal Canadian Mounted Police.
All FOI requests must be made in writing and provide sufficient detail to assist staff in locating/retrieving the records sought. To ensure your request is processed without delay please submit it to the attention of the City Clerk’s Office. Requests can be submitted in the following manner:
Section 75 of the Act provides that the City may charge a fee for certain limited costs of providing applicants with records. If there are costs involved in processing a formal request, the applicant will be provided with a fee estimate before the application is fully processed.
To determine if a formal request is required consult with the appropriate City Department directly or email Freedom of Information.
Acceptable methods of payment include:
No, BC Hydro leased lights are not acceptable. The installation of City street lights are required.
Yes, applicants have the option to construct the required improvement themselves. The applicant can choose to physically construct the required works and a detailed Servicing Requirements letter outlining associated requirements including:
The applicant will have 6 months from the date of signature on the Frontage Works Cash Deposit Agreement form to physically construct the required improvements as outlined in the Servicing Requirements letter to Bylaw standards.
The City will complete a number of improvement projects each year, on a block-by-block basis. Streets are prioritized and are scheduled accordingly.
Detailed design drawings are typically available if a developer has hired a civil consultant to prepare offsite servicing drawings for them. If the Frontage Works Program is offered midstream of the detailed drawing review process then they should be available, otherwise there is a chance that they have not been prepared.
Information on the storm, sanitary and water services for home construction can be found on the City’s website. Questions? Please email Engineering Customer Service or phone 604-927-3500.
The driveway access permit application and further information can be found on the City’s website. Questions? Please email Engineering Customer Service or phone 604-927-3500.
Depending on which side of the property line the fence/wall is on, it may need to be removed as part of the excavation process. Have a conversation with your neighbour to determine who owns the fence or retaining wall, and decide between you how it will be protected, removed, and/or replaced. It is recommended that an agreement between neighbours be signed to outline the existing and future condition, as well as having photos. Permission from your neighbour(s) will be required to remove any shared fence/retaining wall or a fence/retaining wall on your neighbour’s property.
If the tree is on the property to be developed, excavation for a new building may require that the tree be removed. If the tree is on a neighbouring property, or straddles a property line, excavation may still result in damage to the tree that would require its removal. Talk to your neighbour about any trees of concern; trees to be removed that are not on the subject property require permission from the property owner.
Excavation activities can take place, if necessary, over the entirety of the subject property. Often excavation will go beyond the eventual building setback in order to properly pour a foundation, with other elements of the eventual design (e.g., stairwells or light wells) permitted to be closer to the property line than the main structure.
If an excavation removes material close to or up to the property line of a neighbouring property, shoring may be required, which may necessitate encroachment agreements. Developers must acquire the consent of the neighbouring property if encroachment is necessary.
Temporary road closures are sometimes required in order for a new development to connect to or install new services under the road, such as water, sewer, or drainage. Those closures are allowed with a Road Closure Permit obtained from the City. Developers closing a portion of road must still provide safe passage past the development for users of all ages and abilities.
There are a number of possible reasons for a work stoppage on a construction site. The developer may choose to halt work for a time, or they may be subject to a permit hold or stop work order from the City. In those situations, the developer must address the issues raised by the City before work can begin again.
The nature of the issue will determine what department should be contacted.
A heritage inventory does not "designate" or protect buildings, properties or sites. If, for example, a building, property or site is listed on the Heritage Inventory, the owner may make alterations to it, or redevelop the site, provided the changes are within the limitations of other bylaws and regulations.
A Community Heritage Register does not "designate" or protect properties, buildings or sites. A property, building or site that is on the Heritage Register can only be protected by some other means, such as a designation by-law, heritage revitalization agreement or heritage covenant. If a property, building or site is on the Community Heritage Register, the owner may re-develop the site or make alterations to it, provided the changes are within the limitations of other by-laws and regulation.
Staff anticipate initiating a new project, the Southwest Housing Review, in the fall of 2019. This will include a strategy for major corridor roads, the possible expansion of the Housing Choices Program into other areas, and a review of single-family residential zones. Stay up-to-date on the project by subscribing to Southwest Housing Review email updates: Subscribe Now!
A “Carriage House” or a “Garden Cottage” are both permitted in Housing Choices areas in conjunction with a single-family house. Both forms have a maximum permitted floor area of 90m2 (968 ft2). The key difference is that a “Carriage House” is located primarily above and attached to a garage, typically on a lane, whereas a “Garden Cottage” is at grade and not above a garage.
You can find their full definitions in Part II of the Zoning Bylaw (PDF).
If endorsed by City Council, the Southwest Housing Review project will commence in the fall of 2019. Part of this project would include studying the possible expansion of the Housing Choices Program into other areas of Southwest Coquitlam.
Tandem parking means that two vehicles can park one behind the other. The parking stalls are longer, providing space for two cars assigned to the same strata unit, with the second car behind the first. Tandem parking arrangements can improve overall site design for Housing Choices projects, by reducing the lot width and site area required to accommodate parking spaces, and to create more space for other needs such as open space or garbage and recycling staging.
Staff are currently working on a process to secure pre-approved building plans for triplex and fourplex projects on typical lots in Housing Choices areas. Pre-approved plans would reduce the complexity and simplify the approvals process and timelines for triplexes and fourplexes, in order to encourage these housing types in Housing Choices areas.
Through a rezoning process, the RT-3 Multiplex Residential zone has potential for lots with a minimum area of 930 m2 (10,010 ft2) in the Housing Choices area. The zone allows for multiple detached, semi-detached or attached housing forms on larger lots in Housing Choices areas, typically oversized or multiple-lot assemblies. This zone is intended to provide further housing choices for new and existing residents, including multiple attached building forms or multiple single detached units (e.g., in the form of courtyard style housing) and generally requires a rezoning application approved by Council.
Floor Area Ratio (FAR) is the ratio of the floor area of all buildings and structures to the area of the property (Floor Area / Property Area = FAR). In the Housing Choices areas, the Property Area used for this density calculation is based on the gross area, before any land dedications are taken through the development process to widen roads or lanes.
For more information, see our Key Planning Terms handout.
Use of recreation facilities is by pre-registration only to limit capacity and ensure physical distancing, with enhanced cleaning and other measures to protect the safety of staff and the public.
Pre-registration is available 24 hours prior to sessions at coquitlam.ca/registration.
When you come to one our facilities, you’ll notice that things are a bit different. The only public allowed inside will be registered patrons, and we have assigned different entrances based on the type of activity to ensure we can limit the number of human interactions and reduce potential risk of exposure to COVID-19. Details are available at www.coquitlam.ca/registration and a map of Poirier Sport & Leisure Complex is available here.
All registered user will be asked to NOT loiter in the facilities. There will be queues for arrival, and once a facility user has finished their session, staff will be requesting them to leave promptly.
Please note that the City of Coquitlam, consistent with the Provincial Health Officer (PHO) recommendations, expects that all people entering City facilities wear a mask.
At this time, there are no changes to our paid and unpaid parking lots. If you’re parking at a facility, look for the parking signage and follow the rules accordingly.
The City has worked to provide the community with safe recreational options gradually reintroducing activities and facilities while looking at best practices and guidelines from other cities, WorkSafeBC, Fraser Health and the Provincial Health Officer, the British Columbia Recreation and Parks Association (BCRPA), and other recreation organizations.
Staff will closely monitor the transition to Stage 3 to ensure activities can be expanded or contracted as necessary based on demand and public safety.
Each site has a safety plan including:
The City’s plans are flexible – they may be scaled back or modified to protect public health, or they may be gradually expanded based on safety and demand.
Each facility has assigned different entrances for the type of activity to ensure we can limit the number of human interactions and reduce the potential risk of exposure to COVID-19.
Please see the maps on the Registration web page: coquitlam.ca/registration. When you arrive, line up in your assigned queue.
PSLC Weight room
CCAC Weight Room and Fitness Room
Yes, but please note not all washrooms are open. There will be designated washrooms in each facility.
Changerooms will be closed in August; users will be expected to wear swimsuits and/or workout clothing to and from the facility.
No, the café at Poirier Sport & Leisure Complex and City Centre Aquatic Complex will not be open in August and September.
Users will be asked to leave promptly after their session to allow time for cleaning before the next group.
Based on information from the BC Centre for Disease Control, there is no evidence COVID-19 can be spread to people through the water in pools, hot tubs, spas or water play areas.
Our goal is to provide users access to our facilities to get exercise and recreation and, at the same time, ensure attendees are able to maintain safe physical distancing, and ensure staff have the ability to do a thorough and timely cleaning after scheduled uses. The decision to not open the sauna steamroom, hot tub, water features, etc. was made as the use of these additional amenities and features prevents us from managing those constraints.
As of Sept. 8, we’re opening a modified skate shop at PSLC for skate and helmet rentals (free rentals with registration).
Dogwood and Glen Pine Pavilions are now open. Activities available include registered programs, activity groups and pre-registered drop-in fitness classes. Visit the facility web pages for hours of operation and more information.
Coquitlam’s gradual reopening has been guided by its four-stage Phased Reopening Framework, developed with health and safety as the priority and careful consideration of staffing, financial and other impacts
Stage 4 calls for the full resumption of services and will rely on direction from the Provincial Health Officer and B.C.’s Restart Plan. More details can be found at www.coquitlam.ca/covid19.
At this time, ONE PASS memberships are not valid for pre-registered drop-ins.
Pre-registered Drop-in Fees
Monthly ONE PASS fees were suspended when recreation facilities closed on March 17. Initially, memberships for passholders who had paid a year in advance were to be extended for the equivalent of the closure period and, in addition, the City was providing a refund based on the closure date upon request. We are currently reviewing the One Pass.
To ensure you can sign up for the activities you are interested in and keep up-to-date onongoing course offerings and the latest updates, please do the following:
All user groups must have a Return to Play plan approved by their Provincial Sport Association. The usual time allocated to groups will be reduced to 75% to allow sufficient time for enhanced cleaning between users.
We know many people want to keep fit from home and we will continue to provide both free and fee-based options. Visit coquitlam.ca/registration and click on the Virtual Programs link for details.
We recommend all new participants begin at our introductory sessions:
If you have already completed skating lessons at a different facility, we can do our best to fit you into the right level in one of 2 ways:
When skating, bring:
Rentals are paid for at the Front Desk and redeemed at the Skate Shop. Arrive early as there can often be a line at the front desk. The 10 swipe-pass benefits include a discounted rate as well as using the same equipment all set.
For more information about admission fees and ice skating equipment rentals, visit our ONE PASS page.
The cost share is now 40% the City, 60% the Property Owner.
Property owners are charged based on the length of the frontage of their property, with 75% relaxation for side yards.
The Community Charter requires that a minimum of 50% of property owners, representing a minimum of 50% of land values sign a petition, for an Local Area Service project to be considered.
Local Area Service projects are prioritized based on:
On streets where the front yards are steep, it is more challenging to construct curb and gutter. In these cases alternate designs can be considered, such as "parking pockets" or narrowed streets with no parking on one side.
The cost of an Local Area Service project can vary significantly from block to block. City staff will prepare a design and a cost estimate, once the home owners on a block indicate that there is initial support for an Local Area Service project. As part of the formal petition, property owners will be provided with the cost of the project, so they can use this information to decide whether or not to support the project.
For Local Area Service projects that go forward, each property owner has the option of paying their share of the cost up front as a lump sum, or in payments (interest and principle) over time (typically a 15 year period).
In cases where a property already has a curb in place, the owners of that property will not be included in the petition process, and will not be assessed any of the costs of an Local Area Service curb and gutter project.
In blocks where the City’s Strategic Transportation Plan has indicated that a sidewalk is needed, the sidewalk would typically be included in the Local Area Service project.
In blocks where redevelopment (i.e. significant subdivisions, rezonings, etc.) is anticipated in a short timeframe, Local Area Service projects would typically not be supported as these improvements would typically be part of the redevelopment.
Local Area Service projects are usually considered by all property owners within a block, and constructed in segments that are one block long. In other words, Local Area Service projects are not normally considered for only portions of a block. An exception to this would be on blocks where some of the street already has curb and gutter, and the Local Area Service project is completing the curb and gutter for the block.
The Maillardville Neighbourhood Plan Update Study Area Map (PDF) shows the boundaries of the Study Area for the Maillardville Neighbourhood Plan Update process.
It is important to note that the boundaries of a Neighbourhood Plan take into account many variables. Neighbourhood plan boundaries are also informed by the need for:
View the Detailed Map with Addresses (PDF).
The updated Maillardville Neighbourhood Plan will outline a vision for the area that will help guide change over the next 20 years for this important community of Coquitlam. The planning process provides an opportunity for the community to explore and focus on:
For your own safety, be aware of electrical hazards. If possible, move your property or home contents to prevent further damage. Keep the damaged property for possible future inspection. If the service is plugged, the homeowner will often require the services of a plumbing professional to clear the system.
Yes. Insurance policies typically carry sewer back-up coverage and this may be the quickest way to get repairs made. Please refer to your homeowner’s insurance policy or contact your insurance broker and/or home insurer.
Please be aware that property owners are responsible for all sanitary, sewer and drainage pipes located on their side of the property line. If it is determined that the source of the sewer back-up is located outside of your property and is on the City’s side, please phone the Engineering and Public Works 24 hour Customer Service line at 604-927-3500. Alternatively, you can send an email to Engineering. Please note, the Customer Service email is monitored only during regular business hours. Please call if you have an emergency.
The law in British Columbia does not make a municipality, including the City of Coquitlam, legally responsible to ensure that its sewer systems never experience a breakdown or malfunction. Section 744 of the Local Government Act, R.S.B.C. 2015, c.1 provides that a municipality is not legally liable for damages that arise from a breakdown or malfunction of a sewer system. The municipality must be negligent in its maintenance of the system to be liable. The City cannot entertain claims for compensation in a case where there is an absence of negligence. Additionally, your right to make a claim against a municipality is time limited and you must provide written notice of a claim within two months from the date of the incident (Section 736 of the Local Government Act, R.S.B.C. 2015, c.1).
If possible, move your property or home contents to prevent further damage. For your own safety, be aware of electrical hazards while moving. Keep the damaged property for inspection by your insurance company.
Yes. Insurance policies typically carry coverage for this type of loss and this may be the quickest way to have repairs made. Please refer to your homeowner’s insurance policy or contact your insurance broker and/or home insurer.
Please be aware that property owners are responsible for all the water pipes starting at the service valve near the property line. If you discover a water leak coming from City property, please contact the City so that staff can be dispatched to the area and shut off that section of the water main to stop further damage. You can either phone the City’s Engineering and Public Works 24 hour Customer Service at 604-927-3500 or email Engineering. Please note, the Customer Service email is only monitored during regular business hours. Please call if you have an emergency.
The law in British Columbia does not make a municipality, including the City of Coquitlam, legally responsible to ensure that its water systems never experience a breakdown or malfunction. Section 744 of the Local Government Act, R.S.B.C. 2015, c.1 provides that a municipality is not legally liable for damages that arise from a breakdown or malfunction of a water system. The municipality must be negligent in its maintenance of the system to be liable. The City cannot entertain claims for compensation in a case where there is an absence of negligence. Additionally, your right to make a claim against a municipality is time limited and you must provide written notice of a claim within two months from the date of the incident (Section 736 of the Local Government Act, R.S.B.C. 2015, c.1).
Write down the details of when and how the damage occurred as well as who was doing the construction work. The City requires that all contractors carry insurance.
Yes. Your insurance policy may provide coverage for your damages and your insurer may take steps to pursue recovery from parties it believes to be responsible.
If you intend to make a claim for compensation against the City, you need to notify us in writing. Your right to make a claim is time limited as you must provide written notice within two months from the date of the incident (Section 736 of the Local Government Act, R.S.B.C. 2015, c.1).
Do not continue to drive if the vehicle is not operating properly.
Yes. Notify your auto insurer as your policy may provide you coverage and the quickest way to have repairs made.
Yes. Please contact the City so that crews can take steps to address the road hazard or pothole. You can either phone the City’s Engineering and Public Works 24 hour Customer Service line at 604-927-3500 or email Engineering. Please note that Customer Service email is only monitored during regular business hours.
The law in British Columbia does not make a municipality, including the City of Coquitlam, legally responsible to ensure that its roads are always free of defects or hazards, such as potholes. Section 744 of the Local Government Act, R.S.B.C. 2015, c.1 provides that a municipality is not legally liable for damages that arise from a breakdown in a road. The municipality must be negligent in its maintenance of roads for it be liable. The City cannot entertain claims for compensation in a case where there is an absence of negligence.
Additionally, your right to make a claim against a municipality is time limited and you must provide written notice of a claim within two months from the date of the incident (Section 736 of the Local Government Act, R.S.B.C. 2015, c.1).
The effective date of the new zoning bylaw requirement is January 29, 2019.
The building permit types affected are building permits issued for:
The City of Coquitlam Zoning Bylaw is available on our Zoning Bylaw page. View Section 514 of the Zoning Bylaw (PDF) sitting exception.
The regulations are in the City of Coquitlam Zoning Bylaw. The setbacks are listed in the Zone the building is located, and the siting exception is listed in Part 5 General Regulations, Subsection 514 (4).
No. The additional 1.0 meter interior side yard setback applies to mechanical equipment located on the exterior of the building.
Exterior heating and cooling equipment, heat pumps, ancillary swimming pool heating and filtering equipment, as well as emergency generators, are the equipment that are regulated by the siting exceptions. Also note, ancillary swimming pool heating and filtering equipment is restricted to a maximum height of 1.3 metres above grade.
Venting terminations for high efficient central heating and cooling equipment (mainly furnaces and boilers) must be located such that they do not vent into the area of a lot adjacent to an interior side lot line.
Not impacted by this bylaw are:
Exhaust vents for central heating and cooling equipment must be located so that they exhaust towards the front yard, rear yard, exterior side yard or through the roof. Reference the manufacturer’s recommendations or contact Technical Safety BC for the appliance venting requirements.
You can call the Building Division at 604-927-3441, or visit the Building Division on the main floor of City Hall and speak directly with Building Division staff.
Benefits of working with a personal trainer include:
After assessing your fitness level and personal goals, a trainer will create a program to meet your specific needs. The trainer will help you work at your own pace and comfort level, optimizing each workout for high efficiency.
Most conventional pesticides, including products labeled herbicide, insecticide, fungicide or combined fertilizer/herbicide products (often referred to as "weed and feed") are now restricted, except:
Read the label. Common active ingredients in most conventional pesticides are now restricted under the Bylaw, including:
However, many safer alternatives are available, effective and exempt from the Bylaw. If the active ingredient of your product is on the Permitted Pesticide list (PDF), it is still allowed by this Bylaw.
Pesticides should never be disposed of through storm sewers or household drains. Pesticides may be taken to the Biggar Bottle Depot at 2577 Kingsway Avenue, Port Coquitlam or the Coquitlam Transfer Station at 1200 United Boulevard, Coquitlam where they accept, free of charge, consumer pesticides that have both the poisonous (skull and crossbones) symbol and Pest Control Product (PCP) number. Unidentifiable products will not be accepted and returned products must be in clearly marked and tightly sealed containers. Maximum container size is 10 litres. Visit the ProductCare Recycling website for further information.
Unused pesticide products having no labels may be picked-up by a hazardous waste company. Phone the British Columbia Recycling Hotline at 604-732-9253 (RECYCLE) or visit the Recycling Council of British Columbia website for more information on companies in your area.
Giant Hogweed poses a serious threat to human health and the environment. If you find Giant Hogweed on your property, it needs to be removed as per the City’s Noxious Weed Bylaw Number 4181, 2010 (PDF). It is best to let a professional remove this plant and to follow Work Safe BC instructions on their safety bulletin and video. The Pesticide Use Control Bylaw (PDF) does not apply to the use of a pesticide in response to a human or animal health issue and the use of pesticides is permitted for the removal of Giant Hogweed.
The City does not allow the use of pesticides on residential or civic properties to treat the European Chafer Beetle. This includes products such as Merit, Sevin or Arena that contain the active ingredients imidacloprid, clothianidin, or carbaryl. Biological pest control using nematodes (Heterorhabditis bacteriophora) is the recommended treatment option. Please visit our European Chafer Beetle page for prevention and treatment options.
Under the tree management bylaw, you can remove up to two trees of protected size (20cm or greater stem diameter measured 1.4 off the ground) annually if the trees are not located in a specialized area of Coquitlam (see specialized areas below). If more than two trees are to be removed in that period, you will be required to apply for a tree cutting permit through the City’s Urban Forestry department.
If the tree is located in specialized or sensitive area (below), a tree cutting permit is always required:
Consult your neighbor. If they agree to have the tree removed, obtain an agreement in writing before applying for a tree cutting permit if required with the City. If they refuse to an agreement, have the tree professionally surveyed to determine ownership. The City will not act as a mediator between private property disputes.
In most cases, the City will not remove a tree for nuisance issues. These include leaf drop into gutters and yards, blocking sunlight from reaching your house, or a general dislike of the tree.
The City of Coquitlam believes trees are an important community amenity that provide many benefits and, therefore, the City will not remove trees on City property unless they are a risk to public safety.
You may prune your tree, but you cannot damage your tree. Under the tree management bylaw, trees on private property are protected from being ‘damaged’ in a way which creates hazards for the homeowner and the community. Improper pruning practices such as ‘topping’ or ‘pollarding’ is considered damage and the homeowner may be subject to fines from the City.
If you wish to prune your own tree, consult the Best Management Practices (BMP’s) of the International Society of Arboriculture (ISA) first to ensure no damage comes to your tree. To ensure proper pruning methods, hire an ISA certified arborist to ensure its health and longevity while training the tree to grow to a desired form.
There are three main points to remember when trimming trees on adjacent properties:
It is often not possible to trim branches back to the property line while simultaneously making a proper pruning cut. This can result in damage to your neighbor’s tree, and you may be held liable. Consult your neighbor before making any cuts, and use an ISA certified arborist to perform any and all tree work. The City of Coquitlam will not act as mediator between neighbours in these instances.
Trees are adapted to respond to forces acting upon them, such as wind. A large mature tree that has been exposed to wind forces throughout its lifetime should be well-adapted to deal with windy weather.
However, recently exposed trees, such as those in urban development areas, may not be well-adapted to wind forces. Look for indications in the surrounding soil such as cracking or heaving to determine if your tree is moving too much in the wind.
If you are concerned with the movement of your tree in the wind, consult an ISA certified arborist to perform a tree risk assessment.
An ISA certified arborist is trained to perform pruning and trimming on trees in a manner that benefits the tree for the long-term. When done correctly, pruning can be one of the best things you can do for your tree. When done incorrectly, it can have long-term consequences on the health and safety of the tree. Only ISA certified arborists are trained and experienced in making the proper cuts to ensure tree health, appearance, and longevity.
The City of Coquitlam does not prune or remove trees on private property.
The first step is to contact your neighbour and discuss your concerns and try to work out an agreement. If unable to contact the property owner directly forward concerns in writing to the registered owner of the property. This information can be found through a land titles search. If you and your neighbor are unable to come to an agreement, it may be helpful to consult the online Civil Resolution Tribunal and attempt to reach a conclusion that satisfies both parties. The City of Coquitlam does not act as a mediator between two private property owners in instances such as this.
If you believe a City-owned tree is dead or dying, or presents a hazard to you, your property, or your neighborhood, please contact Parks Customer Service.
Look for a loss of leaves or discoloration of the leaves in the upper canopy when the tree is in bloom. Identify if there are large dead branches, or detached branches hanging in the tree. Cracks in the trunk or bark, and mushrooms at the base may be a sign of decline. Consult this online resource for additional information. If the tree is on your property, consult an arborist. If the tree is on City property, contact Parks Customer Service.
Many properties in Coquitlam that include a greenbelt or natural area as part of their yard are also adjacent to a steep slope or a stream. The trees on the land, are likely within the Streamside Protection and Enhancement Area (SPEA) or on a ‘steep slope’, both of which restrict the removal of trees and vegetation in order to protect the aquatic and terrestrial organisms that live there, or to maintain slope stability.
Trees adjacent to a creek or stream are an invaluable source of food, protection, and habitat for these organisms. The province of BC and City of Coquitlam must first agree that trees pose a hazard to people or property before their removal can be permitted.
Trees and their root systems growing on a steep slope can be integral to the stability of the slope. Unless the trees is deemed hazardous by an ISA certified arborist, these trees cannot be removed.
We ask that residents with City boulevard trees fronting their property help keep the tree watered during the hot summer months. Young trees in particular need to be watered twice a week during the driest months (July/August). We ask that residents help keep boulevard trees watered while adhering to summertime watering restrictions. City staff will often place watering bags around newly planted trees in the summer but residents can help by re-filling them while watering their lawn or plants. Thank you for your consideration!
Trees planted within the separated boulevard are typically pruned on a schedule and are the responsibility of the City to maintain. Residents cannot prune these trees, and may receive a bylaw violation ticket if they choose to prune a City tree and damage it. Our arborists are ISA certified and trained in making the best cuts to ensure tree health and appearance. If you have concerns contact Parks Customer Service.
Mature boulevard trees not located in separated boulevards are not maintained by the City of Coquitlam and homeowners are responsible for their general upkeep under the Boulevard Maintenance Bylaw. This may include pruning back branches that are encroaching on pedestrians’ access to sidewalks or at entrances to parks. All pruning of City trees must adhere to the Best Management Practices (BMP’s) of the International Society of Arboriculture (ISA); the best way to ensure this is to hire an ISA certified arborist.
If you met the eligibility requirements for either the Basic or Additional Grant but forgot to claim it, you may be eligible to apply for a Retroactive Home Owner Grant for the previous year only. Additional documentation will be required. Starting January 1, 2021 municipalities will no longer accept retroactive Home Owner Grant applications. For more information please visit the Provincial Government Home Owner Grant Administration website.
The Province of British Columbia requires that all eligible homeowners apply for a Home Owner Grant each year. This is to confirm that they still meet the eligibility requirements to receive a grant.
If you are selling your property, we recommend that you check with your lawyer or notary regarding claiming the Home Owner Grant, prior to the sale.
The following notes are for general guidance only and are subject to detailed provisions in the Act and regulations.
To meet Home Owner Grant eligibility requirements, you must still be the registered owner and be living in the property as your principal residence when you claim the grant.
If you are no longer the registered owner of the property, you cannot claim a Home Owner Grant.
If the vendor paid the full taxes on the property prior to the sale, the new owner cannot claim a Home Owner Grant.
If a spouse or relative was living with of the deceased owner at the time of their passing and continues to live at the property, then he/she may claim the grant on behalf of the owner under certain circumstances.
As properties increase in value, the amount of Home Owner Grant available changes.
Phasing out of the grant begins at $1,525,000. Homes valued above the threshold may still be eligible for a partial grant. For properties assessed above the threshold, the grant is reduced by $5 for every $1,000 of assessed value in excess of the threshold.
If there are no residential improvements on the property, there is no Home Owner Grant available.
Have you registered for programs, booked a room or bought memberships with Coquitlam Parks, Recreation & Culture in the past two years? If you have, a new account has been created for you.
Expect an email from PerfectMind with a link to verify your new account. You should have received an email from PerfectMind with a link to verify your new account. The link will take you to our new registration software page, cityofcoquitlam.perfectmind.com. You must verify your new account before registering for programs.
If you have not registered for programs, booked a room or bought memberships with Coquitlam Parks, Recreation & Culture in the past two years, you’ll need to create an account.
Visit the City’s SignMeUp login page and select "Create an Account". Follow the prompts to create your account
A temporary account password will be emailed to you from PerfectMind. Click on the link in the email to update your password. Your account is now verified and ready to use!
No, you can still search programs and see program availability at cityofcoquitlam.perfectmind.com. However, if you want to register for a program online, you need to have an online login.
To login to your account, visit cityofcoquitlam.perfectmind.com
If you have forgotten your password, click ‘Forgot Password’ link on the login page. A temporary password will be sent to the email address we have on file within a few minutes. The email will be sent from email@example.com. If you don’t receive an email, be sure to check your spam / junk folder.
When logging in using a temporary password, you will be prompted to replace it with a permanent password.
Our new system meets the industry standard for encryption and security measures to protect people’s personal information. Should you choose to save your financial information for easy and fast transactions, your credit card information is encrypted and secure in our system.
At the same time, we strongly encourage you to choose a strong password and be diligent in protecting your personal information and account details. More information visit Coquitlam’s Privacy Policies page.
In order to register online, you will need an online login which requires an email address. You do not have to use your main email address; any email address will work. However, this is where all correspondence will be sent including password reset emails, registration confirmations, receipts, etc.
Yes, you can register by phone at 604-927-4386 during customer service call centre hours.
Yes, one of the features of the system is that you can see and manage your own information.
You are not able to register for a program that is full, but you can add yourself to the waitlist. If a space opens for that program or additional sessions are added, you will be contacted by phone. If we are unable to reach you, your space may be given to the next person on the waitlist. You have 24 hours to respond to a waitlist notification. Placement on a waitlist does not guarantee a spot.
You have successfully registered for a program, class, or activity when you click the “Checkout” button on the payment screen. You will receive a confirmation email with all of the details. You can also view your current registrations by clicking on the “My Profile” button found at the top left and navigating to your schedule.
View your current registrations by clicking on the “My Profile” button found at the top left and navigating to your schedule.
Yes, customers can withdraw from courses online; however, some courses do not allow online withdrawals. If you experience problems, please call our customer service line (604-927-4386) for support. We’re available Monday to Friday, 8:30 a.m. – 6 p.m. (except statutory holidays) and weekends 10 a.m. – 2 p.m.
To withdraw from a program online:
If you have credit on your account, you will see this during checkout. The credit will show as a payment option, and you can choose to use the credit, or to leave it on your account for a future transaction. Please note that the credit does not show on your “My Info” tab, but only shows during checkout.
To have someone removed from your account, simply contact customer service by email.
Yes, you can use your gift card online. During check-out, you will need to enter in the gift card number exactly as shown on the card, including symbols (e.g. %099999999999?).
Our previous database had accumulated client profiles that were obsolete or incomplete. To ensure that we only transferred current and accurate information into our new recreation software, not all accounts were transferred into the new system.
Visit cityofcoquitlam.perfectmind.com to create a new account.
There is a possibility of having multiple accounts using different email addresses. If you think this might be the case, please contact a customer service staff at 604-927-4386 to have the accounts merged. In the case of a merge, staff will resend the up-to-date login information.
If you have any questions or issues setting up your account, please contact customer service by email.
Each year, every city does its budget process, and determines how much revenue it will need in order to provide the services, accounting for such cost increases as inflation, increased regulation, and downloading of increased responsibilities from senior governments. Taking all that into account, each city sets its budgeted spending.
In British Columbia and other Canadian provinces, cities are required to collect their needed taxes based on property value (called "assessment") as established by BC Assessment Authority (BCAA), a provincial agency. Early in the new year, BCAA provides the valuation of all the properties in the province.
After the City sets its budgeted expenditures and once BCAA provides those values, the City’s tax division can set the municipal Tax Rate. The Tax Rate (often called the "mill rate"), when multiplied by the total value of all the property, will equal the total revenue needed to be collected from that class of property (residential, commercial, industrial, etc.). The average tax increase for 2020 is 2.98% for residential and 1.98% for business.
If your property experienced the same increase in value as the average, its new value would be multiplied by the new mill rate. If the City’s budget didn’t increase, and your assessment increased by the average, you do not end up paying more tax because it evens out.
But what if your property value increased by less than the average? In this scenario, an assessment increase that is less than average would actually result in your municipal taxes going down. And if your property value went up by more than the average, your municipal taxes (or your "share" of the costs) would increase.
Of course, most municipalities are facing the challenge of rising costs, both conventional inflation and cost pressures from such issues as downloading, increased regulation and climate change. But the principles are the same if your city institutes a 3% tax increase; if your property value increases by the same as the average, then you’ll face the 3% budget increase. Most properties, though, will face assessment increases either higher or lower than the average (and a few will see decreases).
Changes in property values do not change the overall tax levy. Instead, the City adjusts the tax rate to offset the average increase in assessed values to only to generate the amount of money needed to run the City’s operations.
How the value of your property changes in comparison to the average for other properties in Coquitlam affects the amount of tax you will pay on your property. To set the municipal tax rate, the City of Coquitlam examines the average increase in assessed values for each property class within the City. If you have a higher-than-average change in property value, you may experience a bigger increase than the tax rate approved by Council. Likewise, if the value of your property increased less than the average, you may see a lower increase than rate approved by Council.
The 2020 average residential assessment decreased by -10.21%. If your assessment went down by the average this would result in a 2.98% municipal tax increase.
The 2020 average commercial assessment decreased by -0.71%. If you assessment went down by the average this would result in a 1.98% municipal tax increase.
This is among the lowest tax increase in over two decades.
You can search the assessed value of any property in British Columbia online; just visit the BC Assessment website and type in the address. For questions or concerns regarding your property’s assessed value, contact BC Assessment at 1-866-825-8322 (1-866-VALUE BC).
Tax rates on commercial properties can raise or lower rates, depending on the classification of the property (charitable status) and new buildings added to the assessment roll can lower property tax rates.
A secondary suite is a separate living area contained within a single-family dwelling and functions as a self-contained living unit complete with a kitchen, bathroom and at least one bedroom. It may share common space on the same floor with the primary residence, for example, a laundry room. The suite must also have at least one access door leading directly outside the dwelling.
A secondary suite is not a separate housing unit with its own Certificate of Title, nor can it be stratified similar to a duplex or townhouse unit. A suite will not be assigned a separate address by the City or be eligible for separate services, such as garbage and recycling.
Most single-family homes, or lots zoned for single-family dwellings would be permitted to have a secondary suite. A secondary suite may only be located in a single family dwelling. A single family dwelling may not contain more than one secondary suite. All secondary suites require building permits to be legal.
There are numerous advantages to legalizing a secondary suite in your home. Most relate to the protection of your financial investment, but more importantly, the safety of your home’s occupants - both your family and your tenants:
Considerations may include elements to reduce costs, construction time and inconvenience, as well as improve space and efficiency:
A secondary suite will generate additional usage of services. Here is what you can expect:
Before starting any construction work associated with your secondary suite, you will need a Building Permit. In order to apply for a Building Permit, you must be the owner of the property or produce a Letter of Agent Authorization (PDF) if you are not the owner. You will also need a completed Secondary Suite Permit Checklist (DOC).
Depending on the age of your home or building, for a fee, the Building Division may have a record of your plans and/or form survey. To enquire, please email Building Permits. Please note:
If your suite was built without building or plumbing permits and you do not want to legalize it, you can remove the suite and take advantage of this space for your own personal use. You may still require building and plumbing permits for any work that was done to your home after it was originally built. If you are unsure if your secondary suite or basement finish is legal, please email the Building Division. If you have a legal secondary suite and no longer wish to rent it out, you can decommission it. The benefits to you are the additional space available for your personal use and that you will no longer be charged the 40% tax surcharge that was added to your utility bill.
Important: Ensure fire safety standards in the bedroom or sleeping area of the decommissioned suite meet current standards. The requirement for smoke alarms is mandatory in homes built after December 1981, and is strongly recommended in all homes irrespective of age.
You must apply for suite removal by December 31 to qualify for an adjustment in the next year.
Choose from one of the following options to remove a secondary suite:
Applications are accepted on an ongoing basis until all of the available licences have been awarded.
Vendors selected to operate will then enter into a mobile vending agreement with the City. Setting up as a street vendor is a multi-step process and the final step is a business licence. Contact our office for more information on requirements.
All drop-in programs within the age group listed below are included with the pass. This includes swimming at both indoor and outdoor pools, drop-in sports and outdoor drop-ins.
No. Anyone within the age range can purchase this pass. Proof of age must be presented at the time of purchase.
This membership will be valid from Friday, June 12 through Tuesday, Sept. 8, 2020.
No. This pass will not be refundable.
Admission is free for adults coming to the pool or the ice rink with a child, under seven years, who has a Child and Youth Summer Pass.
Coming to the pool or rink? One parent is free per child (under seven years) who has a $20 Summer Youth Pass membership. For example: in the case of a family of four with a four- and six-year-old (both with summer passes) each parent would get in free to supervisor the children under seven.
Yes. Youth can use the fitness centre if they:
Anyone between 13 to 18 years can register for this program. Register now!
Yes, once they have completed the Fitness: Youth Orientation or the Teen Weight Training Program they have full access to our fitness facilities.
Fitness: Youth Orientation includes:
Orientation is available to youth 13 to 18 years of age; register now!
For expansions on private property – If you have a valid City of Coquitlam business licence, a valid Provincial Liquor License Amendment (for those businesses serving alcohol) and have unobstructed space on private property adjacent to your business, you will likely qualify for the program. Staff will review your submission and if acceptable, will grant you a temporary permit for the outdoor expansion area.
For expansion on public property – If you have a valid City of Coquitlam business licence, and have a space fronting your business that meets the established guideline for this program, you will likely qualify.
This program also applies to retail businesses wishing to increase their sales footprint outside their store.
Businesses may apply to use this temporary outdoor space for:
Restaurant, café and pub operators must have an existing liquor licence in order to provide liquor service in the expanded outdoor area. The expanded area must comply with all Provincial liquor laws.
For expansions on private property or simple installations on public property (such as tables and chairs that can be removed at the end of every business day), if the application is complete and is supported by the necessary agency ,owner approval, and proof of insurance (for public patio) you will be granted a temporary permit within two business days. More complex installations on public property, may require up to one week to review and City staff will contact the applicant, as required, to discuss the steps necessary to receive a permit.
The Provincial Liquor License Amendment program which enabled Phase I of the City of Coquitlam Temporary Outdoor Space Expansion is valid until October 31st, 2020; the temporary permits for expansions on private property will end on the same date. While no end date has been set for Phase 2, City staff anticipate reviewing the program in spring 2021.
No additional insurance requirements are needed for private spaces.
For use of sidewalk or curbside, the City will require proof of insurance. Details on insurance requirements can be found in the council adopted policy and in the application forms.
There is no set agenda at a Town Hall meeting - these more informal meetings provide community members an opportunity to voice their opinions, suggest new ideas, and ask questions of Council. Senior City staff are also in attendance to respond to inquiries.
The feedback provided at these sessions provides Council and staff important information about City services, changes taking place in the community and future opportunities.
Generally, questions submitted online during the Town Hall Meeting will be presented to Council in the order they were received. However, in order to hear from as many people as possible, if you submit multiple questions, some of them may be deferred until others have had the opportunity to address Council.
Similarly, if there are several questions regarding the same topic, these may be combined and presented as one question to Council. As such, not all questions may receive a response; however, every effort will be made to address as many as possible.
In a tree risk assessment a Registered Professional Forester or Certified Arborist assesses a forested area to identify both windfirm (those with a reduced risk of blowdown) and non-windfirm trees. This then allows for detailed recommendations for pruning and tree removal that will ensure the integrity of the forest and creek corridors.
Coquitlam’s Burke Mountain area has seen considerable development in recent years and remains a heavily treed area with extensive parkland and creek corridor areas. The 2015 windstorms and drought conditions affected the dynamic, green spaces in Northeast Coquitlam. The assessment will allow the City to take a proactive approach towards creating solutions to stabilize the forested space in the Upper and Lower Hyde Creek, and Smiling Creek neighbourhoods.
If the Tree Risk Assessment identified work required within a covenant area of a resident’s private property then the affected resident will be informed in writing of the work planned on their property.
The City will be following recommendations made by the consultant for tree planting and habitat restoration to ensure that the environmental values of these forested areas and Streamside Protection and Enhancement Areas are sustained in the long term.
The City of Coquitlam issued an request for proposal for the Tree Risk Assessment and the assessment was carried out by BA Blackwell and Associates. Read the Report to Council (PDF).
No. These areas are under protective covenants registered to your property and no disturbance of the vegetation or building of structures of any kind are permitted.
If a tree is on private property, it is the responsibility of the property owner to ensure the health and maintenance of the tree. The City’s Tree Bylaw (Bylaw Number 4091, 2010) regulates the conservation, removal and replacement of trees throughout the city. The bylaw also spells out details for obtaining a permit for tree removal.
For new development, where a "forest edge" will be created along a protected stream or watercourse, the owner/developer is responsible for ensuring that the edge "effect" resulting from the tree clearing does not put at risk the trees adjacent to the stream. The developer must also work with qualified professionals to ensure Riparian Areas Regulation (RAR) compliance.
Through the City’s review and approval process for a housing development area, measures are taken to ensure the Stream Protection Enhancement Area (SPEA) is identified and protected for the purposes of preserving the health and viability of fish habitat and essential natural features. Windfirm trees (those with reduced blowdown risk) are also identified to ensure the integrity of the SPEA.
Building Permit applications for new development must include any applicable Stream Protection Enhancement Area (SPEA) documentation and those areas on the property that are protected, as well as copies of registered covenants including those that identify windfirm boundaries and protected trees. When a building permit is issued, the drawings will contain all such information on them to provide those working on the property, such as Builders, as well as City staff, the ability to identify and locate protected areas on and adjacent to the property.
Restrictive covenant agreements are signed agreements, usually between a property owner and a government agency, such as the City of Coquitlam. Restrictive covenants are registered on the property’s land title and usually specify restrictions on activities or land-use applied to the subject property.
When an individual is purchasing a property, the realtor has a responsibility to draw attention to the fact there is a Restrictive Covenant on the title, if this is the case; however, there will be no other details or explanation for the Restrictive Covenant. However, a Land Title search for your property will show what encumbrances are registered on your property, including statutory rights-of-way and restrictive covenants. You can obtain a copy of your land title from the Land Title Survey Authority at www.ltsa.ca. You can also contact Land Title and Survey Authority Customer Service Centre for the Greater Vancouver area at 604-630-9630.
Our Urban Forestry section is actively working with residents in identified areas of concern. The Planning and Development department is also involved in addressing issues during both the planning and visioning processes for all future neighbourhoods and through the land development process as noted above. Additional information on neighbourhood planning can be found on Community Plans.
The permit number is located at the top of the printed copy of the permit issued for the work. The permit number is also printed on the address card issue with the permit and also in the top right corner of each inspection report provided at the worksite by the plumbing and building officials.
Special software is not required; an internet browser is required to use WebPermits on a computer or mobile device.
You can schedule or cancel an inspection up to 5 business days in advance. You must cancel scheduled inspections by 4:15 pm the day before your scheduled inspection, or call 604-927-3980 before 8:30 am the day of the scheduled inspection.
An inspection request scheduled prior to 4:15 pm can be scheduled for the next business day or the following 4 business days using the Desired Date of Inspection calendar. Inspections scheduled after the 4:15 pm cut-off can be scheduled using the Desired Date of Inspection calendar for the 5 business days following the next business day.
Use the Special Instructions box in the schedule inspection screen to request a morning (am) or afternoon (pm) inspection. Morning inspections occur between 9:30 am to 11:59 am, afternoon inspections take place between 1 pm to 4 pm. (The City of Coquitlam reserves the right to reschedule or postpone your inspection to an alternate time or later date, depending on inspector availability and workload.)
The inspection you are requesting is already scheduled for that day or a previous inspection request has not been completed.
When the Inspector has completed the inspection and updated the system, WebPermits will indicate the inspection result. Login to WebPermits any time to check the results of your scheduled inspection.
Postponed indicates that the requested inspection will not be conducted on the requested date. The inspection is automatically rescheduled to the next business day. You will be contacted by the Building Division staff using the phone number you provided in the Schedule Inspection screen.
The View Inspections screen indicates the order to schedule inspections based on the permit type, beginning with the first inspection at the top of the list followed in the sequence listed. Construction, therefore, must not proceed beyond each inspection stage without the inspector’s express agreement and until the status of the preceeding inspection is closed by the Building Official.
To help permit holders to make sure previous inspection and deficiencies are kept up to date and completed, WebPermits checks the permit number for previous inspections status that are not closed and automatically schedules previous inspections. Inspections and sequence may vary depending on the permit type and scope of work. If you require additional information regarding inspections, inspection sequence, and compliance please contact your Building Official for guidance prior to the start of construction. Please note, prematurely concealed work may have to be exposed for inspection causing an owner unnecessary delay and expense.
Yes, a separate plumbing inspection 435 Outside Services Rough-in includes the following that must be scheduled using the Plumbing Services Permit number:
Yes, if the work is complete and ready for inspection, a separate plumbing inspection 440 Final Exterior Services (includes Rain Water Leaders) must be scheduled using the Plumbing Services Permit number.
In some cases due to the permit type and scope of work additional inspection processes may be required to be added to the list of inspections. Please call the WebPermits help desk at 604-927- 3980 or email WebPermits.
In the View Inspections screen select the details to review information about the results for the inspection or please call the WebPermits help desk at 604-927-3980 or email WebPermits.
Log-out of the Mobile site, in Log-in screen select Switch to full WebPermits site.
At this time, using the WebPermits for these permits is not available.
The Special Instructions box can be used to provide additional helpful information regarding the inspection details, including construction and site information that may be unique to the scope of work that will assist the Building and Plumbing Official during the inspection. Some examples of special instructions are (this is not a complete list):
The building permit number is for building inspections only; please use the separate plumbing permit numbers issued for interior and exterior plumbing permits to schedule the plumbing inspections.
At this time the inspection report and deficiencies are not available. The results of the latest inspection attempt are available by selecting Details in the View Inspections screen.
Sometimes snow will prevent garbage trucks from accessing certain streets.
In the event of hazardous road conditions due to snow and/or ice, there may be delays or a temporary cancellation of waste collection. If garbage, green cart and/or recycling has not been collected by 7 pm, please bring it in for the night and place it out again at the curbside after 5:30 am the next morning. If it still isn’t collected, please bring them in again and wait until your next regularly scheduled collection day. For instant alerts regarding service disruptions and delays, sign up for phone, email or text alerts at the Collection Calendar and Guidelines page or by contacting the City at 604-927-3500.
You can also receive alerts by downloading the Coquitlam Curbside Collection app available in your App or Google Play store. Recycling in Coquitlam is a free service provided by Recycle BC. Questions regarding recycling collection should be directed to GFL Environmental (formerly Smithrite) at 604-529-4011 or email GLF Environmental.
During snow events, facilities may need to close due to unforeseen circumstances such as power failures, flooding or other weather-related challenges. Information will be posted on the City’s social media channels.
During snow events, necessary staff and equipment are diverted from their regularly scheduled duties in order to clear snow from parking lots and sidewalks at public buildings and parks. When resources allow, these parks and facilities are prioritized to those with highest volume traffic first such as City Centre Aquatic Complex, Poirier Sport and Leisure Complex, or Town Centre Park. Sites are also prioritized based on their relative distance from schools, or their importance as community connectors.
Under the City’s Boulevard Maintenance Bylaw (PDF), it is the responsibility of the property owner to clear snow and ice from all sidewalks bordering their property. To report an area where someone has not cleared their sidewalk, please use the Snow Response Request Tool.
Yes! When shoveling snow to clear your driveway, do not shovel snow onto the street. Shovel snow on the right side of your driveway as you face the road. In many cases this will reduce the amount of snow that gets pushed back onto your driveway from the snow plow.
The City does not clear driveways or sidewalks but we do manage a Snow Angels program where we connect people who are unable to clear snow with volunteers in their area who are willing to help out. You can learn more about this program on our Snow Angels page, email Snow Angels or call 604-927-6909. Please plan ahead and ensure these arrangements have been made.
You must clear the sidewalk so that there is a walkable path wide enough to accommodate a stroller or a wheelchair. Ensure that you clear the snow towards your property (not onto the roadway side of the sidewalk) in order to allow a place for the snow plow to pile snow on the road side of the sidewalk, and in order to ensure that the plow does not push the snow back onto your sidewalk. If this does happen, you will be responsible for clearing your sidewalk again.
The City is responsible for clearing sidewalks adjacent to City-owned properties, including the Mariner overpass and recreation facilities. Sidewalks or overpasses that are private property are the responsibility of those property owners (such as the Pinetree Way overpass, which is the responsibility of School District 43).
It is the responsibility of School District 43 to clear sidewalks adjacent to schools. If you’d like to report an area of concern, use the Snow Response Request Tool.
During a snow event, City staff’s main focus is plowing the roads. If it is safe to do so, we recommend that you clear the catch basin in front of your home to help prevent flooding once the snow melts. If you’re not sure if you have a catch basin in front of your home, we have a Catch Basin Map to check. If you would like to report an area of concern, you can use the Snow Response Request Tool. However, we cannot guarantee that City crews will be able to attend to a catch basin before flooding occurs.
Plan ahead! Make sure you have an emergency kit with extra food, water, supplies for children and infants, and medication. We also recommend you purchase snow tires and stock up on salt, sand and other supplies before the snow begins to fall. We have additional information and resources available on our Winter Preparedness and Safety page.
During a snow or winter weather event, the City will publish information to this page, as well as to the City’s social media channels on Facebook, Twitter and Instagram.
During a snow event, all City staff are actively dealing with the event. We will forward your request on to a manager, but requests are addressed on a priority basis so it may be some time before you receive a response. We strongly recommend using our new Snow Response Request Tool, to report concerns and complaints.
During stretches of particularly cold weather, the City monitors the thickness of ice in City parks. Despite what might appear to be extremely cold weather conditions, the ice is often not thick enough to support people or animals.
Unless otherwise advised, we strongly urge you for your safety to obey all signs and stay off the ice, even if it looks thick enough.
From November 1 to March 15 every year, the City does have a number of no parking zones. Even if you’re not in one of these areas, we still recommend moving your vehicle into your driveway, where possible, in order to ensure that plows can clear curb to curb and City crews can best serve you.
City crews cannot deliver their best service when cars are parked on critical roadways. This is why from November 1 or December 1 to March 15 (see the following list), the City has no parking restrictions on problematic routes in order to benefit the larger community. These no parking locations include:
Failure to obey street parking signs in these areas may result in a ticket.
During a snow event, City roads are plowed according to a priority system aimed at supporting the greater public safety and public transportation access.
You can find out what priority route your street is by consulting the Coquitlam Snow Response Plan (PDF). You can also report an area of concern by using our Snow Response Request Tool.
The City has a Snow Response Request Tool available. This tool uses Geographic Information Services (GIS) technology to provide information to City staff in real-time. It is the most efficient way to ensure that your concerns are being put in the queue to be addressed.
Note that while snow is falling, or until primary roads are cleared, the City will not be addressing local roads or lanes.
Our plows are set to push snow to the right to remove it from the roadway. The best way you can ensure that snow doesn’t get pushed back onto your driveway or sidewalk by the plow is to pile snow on the right side of the driveway (when facing the street) when shoveling.
Shoveling snow onto the road contributes to unsafe driving and walking conditions and increases the cost of providing winter road maintenance. If you shovel your snow into the roadway, you may be subject to a fine under the City’s Boulevard Maintenance Bylaw.
Cul de sacs are plowed per the City’s priority route system. To find out what level of priority your cul de sac is, please consult the Coquitlam Snow Response Plan Map (PDF). You can also report an area of concern by using our Snow Response Request Tool.
The City only plows priority lanes, or lanes that are the only access to a home. If your lane has not been plowed, it is unlikely to be plowed during a snow event. You can also report an area of concern by using our Snow Response Request Tool.
Basketball hoops, especially when left in cul-de-sacs, can be an obstacle that will make snow removal more difficult for our plows. We ask that you please move them onto your private property when snow starts to fall.
All roads are salted according to the same priority route system as plowing. However, it’s also possible that if there was any rain or wet snow, it may have washed away the brining mixture. You can report an area of concern by using our Snow Response Request Tool.
During a snow event, City staff’s main focus is plowing the roads. If it is safe to do so, we recommend that you clear the catch basin in front of your home to help prevent flooding once the snow melts. If you’re not sure if you have a catch basin in front of your home, we have a Snow Response Plan Map (PDF). If you would like to report an area of concern, you can use the Snow Response Request Tool. However, we cannot guarantee that City crews will be able to attend to a catch basin before flooding occurs.
Yes, wherever possible the City will attempt to plow curb to curb. If residents can park their vehicles in their driveways during snow events, this will help to ensure that our plows can clear curb to curb.
Similar to most other Lower Mainland municipalities, the City of Coquitlam does not currently have resources for snow removal, just snow plowing. Under normal winter weather circumstances, our warmer climate means that snow typically doesn’t last very long and removal isn’t necessary.
If you have a medical emergency, please call 911. Emergency services will coordinate with the City, if necessary.
We sympathize with your situation. However, the City must prioritize resources through the community in order to serve the needs of the greater community. We recommend you plan ahead, as possible.
According to the 2018 budget for extreme weather, the average household pays approximately $14 per year for snow removal.
Check the Environment Canada website for up-to-date conditions.
Hopefully you have an emergency kit stocked with a flashlight or safe candles. In the meantime, power services are managed by BC Hydro. You can contact them to report or monitor an outage using the BC Hydro website or by calling 1-800-224-9376 (BCHYDRO).